Error 401: permission denied - invalid PVE ticket Help Please

[juansantana]

Sorry guys
I'm having trouble getting into the proxmox interface.
Error 401: Permission Denied - Invalid PVE Ticket
Help please, it's in production.

 

[Moayad]

Hi,

May you try to renew the certificate using pvecm updatecerts --force command? otherwise, have you seen anything interesting in the Syslog/journalctl?

 

[onecoderz]

I have the same error message and in the log it is written: error connexion timed out

 

[Moayad]

Hello,

Can you please provide us with the Syslog when you try to update the certificate? To do this:

- Run the journalctl -f > /tmp/syslog.txt in the first shell
- In the second shell do pvecm updatecerts --force

Afterwards, Ctrl+C on the first shell then attach the /tmp/syslog.txt file

 

[SimonMcNair]

with mine this happens when my session is stale and/or I'm logging on to another node in the cluster from a logon session on a different server.

normally just refreshing the page and logging in again fixes it.

Not saying that's the answer, just that I've seen it before.