[SOLVED] ERROR: 401 permission denied - invalid PMG ticket

SCM

New Member
Aug 9, 2019
20
1
3
17
Hi,Team,When I created the cluster, I couldn’t synchronize, this kind of problem occurred, please help.

1605864340119.png

Nov 20 17:21:45 pmg1 pmgmirror[15919]: database sync 'pmg2' failed - DBI connect('dbname=Proxmox_ruledb;host=/run/pmgtunnel;port=2;','root',...) failed: could not connect to server: No such file or directory#012#011Is the server running locally and accepting#012#011connections on Unix domain socket "/run/pmgtunnel/.s.PGSQL.2"? at /usr/share/perl5/PMG/DBTools.pm line 68.

# pmgversion -v
proxmox-mailgateway: 6.2-1 (API: 6.2-3/dd58a339, running kernel: 5.4.30-1-pve)
pmg-api: 6.2-3
pmg-gui: 2.2-1
 
Last edited:

Stoiko Ivanov

Proxmox Staff Member
Staff member
May 2, 2018
4,440
559
118
Please post the output of:
`pmgcm status`
from both nodes.
 

SCM

New Member
Aug 9, 2019
20
1
3
17
Please post the output of:
`pmgcm status`
from both nodes.

I used xxxx instead of the IP address, please know.

root@pmg1:/var/log# pmgcm status
NAME(CID)--------------IPADDRESS----ROLE-STATE---------UPTIME---LOAD----MEM---DISK
pmg2(2) xxxx node ERROR: 401 permission denied - invalid PMG ticket - - -% -%
pmg1(1) xxxx master S 25 days 01:34 0.01 66% 2%

root@pmg2:~# pmgcm status
NAME(CID)--------------IPADDRESS----ROLE-STATE---------UPTIME---LOAD----MEM---DISK
pmg2(2) xxxx node S 00:00 0.77 58% 4%
pmg1(1) xxxx master ERROR: 401 permission denied - invalid PMG ticket - - -% -%
 

dcsapak

Proxmox Staff Member
Staff member
Feb 1, 2016
4,929
488
103
32
Vienna
do both nodes have the same time? (ntp) synchronized?
 

SCM

New Member
Aug 9, 2019
20
1
3
17
do both nodes have the same time? (ntp) synchronized?
I think I found the reason. I changed the port of the ssh service, and I don’t have root remote authority. I can modify it back, but can you tell me whether this synchronization depends on which service? If I want to change the ssh port, Which service should be restarted to take effect instead of restarting the server, thank you.
 

dcsapak

Proxmox Staff Member
Staff member
Feb 1, 2016
4,929
488
103
32
Vienna
the cluster sync depends on ssh to be reachable... if you change the sshd port, you also have to change the default ssh port for the client (/etc/ssh/ssh_config)
 
  • Like
Reactions: Stoiko Ivanov

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE and Proxmox Mail Gateway. We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get your own in 60 seconds.

Buy now!