Disks not showing in GUI

thinness613

New Member
May 23, 2024
1
0
1
Hi,

I have an ORICO 3.5" HDD External enclosure with 4 disks (250GB, 1TB, 1.5TB, 2TB). I can't manage to see the disks in Datacenter > Node > Disks. I have a "Loading..." popup resulting in a "Connection failure (0)" or "Connection timed out (596)" after a few seconds.

However, when I use lsblk I can see the disks. I also tried to wipe them with sgdisk --zap-all /dev/sdX and also to use fdisk /dev/sdX -w auto afterward. I noticed that one of the disk (the 2TB one) has a slow response time when using smartctl -a /dev/sdX and I think that's causing the GUI timed out/failure message. Finally, when calling the API /api2/json/nodes/<NodeName>/disks/list?include-partitions=1 I have a {data: null} response.

I don't understand what's causing the issue ?

Here is all the relevant logs I can think of :
Bash:
> lsblk
NAME                         MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
sda                            8:0    0 476.9G  0 disk
├─sda1                         8:1    0  1007K  0 part
├─sda2                         8:2    0     1G  0 part /boot/efi
└─sda3                         8:3    0 475.9G  0 part
  ├─pve-swap                 252:0    0     8G  0 lvm  [SWAP]
  ├─pve-root                 252:1    0    96G  0 lvm  /
  ├─pve-data_tmeta           252:2    0   3.6G  0 lvm
  │ └─pve-data-tpool         252:4    0 348.8G  0 lvm
  │   ├─pve-data             252:5    0 348.8G  1 lvm
  │   └─pve-vm--100--disk--0 252:6    0   256G  0 lvm
  └─pve-data_tdata           252:3    0 348.8G  0 lvm
    └─pve-data-tpool         252:4    0 348.8G  0 lvm
      ├─pve-data             252:5    0 348.8G  1 lvm
      └─pve-vm--100--disk--0 252:6    0   256G  0 lvm
sdb                            8:16   0 232.9G  0 disk
sdc                            8:32   0   1.4T  0 disk
sdd                            8:48   0   1.8T  0 disk
sde                            8:64   0 931.5G  0 disk
Bash:
> lvs
  LV            VG  Attr       LSize    Pool Origin Data%  Meta%  Move Log Cpy%Sync Convert
  data          pve twi-aotz-- <348.82g             16.37  1.02                         
  root          pve -wi-ao----   96.00g                                                 
  swap          pve -wi-ao----    8.00g                                                 
  vm-100-disk-0 pve Vwi-a-tz--  256.00g data        22.30
Bash:
> fdisk -l
Disk /dev/sda: 476.94 GiB, 512110190592 bytes, 1000215216 sectors
Disk model: TWSC-TN512G-SSD
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 129BAF73-1E45-486E-9A86-228B34C550D6

Device       Start        End   Sectors   Size Type
/dev/sda1       34       2047      2014  1007K BIOS boot
/dev/sda2     2048    2099199   2097152     1G EFI System
/dev/sda3  2099200 1000215182 998115983 475.9G Linux LVM


Disk /dev/mapper/pve-swap: 8 GiB, 8589934592 bytes, 16777216 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/mapper/pve-root: 96 GiB, 103079215104 bytes, 201326592 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/mapper/pve-vm--100--disk--0: 256 GiB, 274877906944 bytes, 536870912 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 65536 bytes / 65536 bytes
Disklabel type: gpt
Disk identifier: 986B842B-264D-4C79-BB06-89F370DC2906

Device                                   Start       End   Sectors  Size Type
/dev/mapper/pve-vm--100--disk--0-part1    2048      4095      2048    1M BIOS boot
/dev/mapper/pve-vm--100--disk--0-part2    4096   4198399   4194304    2G Linux filesystem
/dev/mapper/pve-vm--100--disk--0-part3 4198400 536870878 532672479  254G Linux filesystem


Disk /dev/sdb: 232.89 GiB, 250059350016 bytes, 488397168 sectors
Disk model: Generic DISK00
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0x26ec77f3


Disk /dev/sdc: 1.36 TiB, 1500301910016 bytes, 2930277168 sectors
Disk model: Generic DISK01
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0x32ac8568


Disk /dev/sde: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors
Disk model: Generic DISK03
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0x87eb179e


Disk /dev/sdd: 1.82 TiB, 2000398934016 bytes, 3907029168 sectors
Disk model: Generic DISK02
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Bash:
> cat /etc/pve/storage.cfg
dir: local
        path /var/lib/vz
        content iso,vztmpl,backup

lvmthin: local-lvm
        thinpool data
        vgname pve
        content rootdir,images
Bash:
> smartctl -a /dev/sdd
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.8.4-2-pve] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST2000DM001-1E6164
Serial Number:    Z1E7MET8
LU WWN Device Id: 5 000c50 0667b80b3
Firmware Version: SC48
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5319
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu May 23 17:18:01 2024 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  592) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 235) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x3081) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   104   099   006    Pre-fail  Always       -       51392625
  3 Spin_Up_Time            0x0003   095   095   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   092   092   020    Old_age   Always       -       8376
  5 Reallocated_Sector_Ct   0x0033   098   098   010    Pre-fail  Always       -       1968
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       31872233
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       7842
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   093   093   020    Old_age   Always       -       7350
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   091   091   000    Old_age   Always       -       9
188 Command_Timeout         0x0032   100   095   000    Old_age   Always       -       14 1272 1278
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   048   045    Old_age   Always       -       36 (Min/Max 31/36)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   097   097   000    Old_age   Always       -       7322
193 Load_Cycle_Count        0x0032   093   093   000    Old_age   Always       -       15453
194 Temperature_Celsius     0x0022   036   052   000    Old_age   Always       -       36 (0 9 0 0 0)
197 Current_Pending_Sector  0x0012   001   001   000    Old_age   Always       -       20968
198 Offline_Uncorrectable   0x0010   001   001   000    Old_age   Offline      -       20968
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       941h+06m+54.878s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       5663976363
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       1283344251

SMART Error Log Version: 1
ATA Error Count: 18 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 18 occurred at disk power-on lifetime: 7834 hours (326 days + 10 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 20 ff ff ff 4f 00      00:09:51.867  READ DMA EXT
  35 03 20 40 00 40 42 00      00:09:51.866  WRITE DMA EXT
  35 03 20 a0 00 c0 41 00      00:09:51.866  WRITE DMA EXT
  35 03 20 40 00 c0 42 00      00:09:51.866  WRITE DMA EXT
  35 03 20 ff ff ff 4f 00      00:09:51.865  WRITE DMA EXT

Error 17 occurred at disk power-on lifetime: 7834 hours (326 days + 10 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 20 ff ff ff 4f 00      00:09:51.867  READ DMA EXT
  35 03 20 40 00 40 42 00      00:09:51.866  WRITE DMA EXT
  35 03 20 a0 00 c0 41 00      00:09:51.866  WRITE DMA EXT
  35 03 20 40 00 c0 42 00      00:09:51.866  WRITE DMA EXT
  35 03 20 ff ff ff 4f 00      00:09:51.865  WRITE DMA EXT

Error 16 occurred at disk power-on lifetime: 7834 hours (326 days + 10 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 20 ff ff ff 4f 00      00:09:47.236  READ DMA EXT
  ef 03 46 40 00 40 00 00      00:09:47.236  SET FEATURES [Set transfer mode]
  ef 03 0c 40 00 40 00 00      00:09:47.236  SET FEATURES [Set transfer mode]
  ec 03 20 40 00 40 00 00      00:09:47.189  IDENTIFY DEVICE
  00 00 00 00 00 00 00 04      00:09:47.031  NOP [Abort queued commands]

Error 15 occurred at disk power-on lifetime: 7834 hours (326 days + 10 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 20 ff ff ff 4f 00      00:09:47.236  READ DMA EXT
  ef 03 46 40 00 40 00 00      00:09:47.236  SET FEATURES [Set transfer mode]
  ef 03 0c 40 00 40 00 00      00:09:47.236  SET FEATURES [Set transfer mode]
  ec 03 20 40 00 40 00 00      00:09:47.189  IDENTIFY DEVICE
  00 00 00 00 00 00 00 04      00:09:47.031  NOP [Abort queued commands]

Error 14 occurred at disk power-on lifetime: 7834 hours (326 days + 10 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 20 ff ff ff 4f 00      00:09:43.533  READ DMA EXT
  ef 03 46 40 00 40 00 00      00:09:43.532  SET FEATURES [Set transfer mode]
  ef 03 0c 40 00 40 00 00      00:09:43.532  SET FEATURES [Set transfer mode]
  ec 03 20 40 00 40 00 00      00:09:43.530  IDENTIFY DEVICE
  00 00 00 00 00 00 00 04      00:09:43.360  NOP [Abort queued commands]

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%      7836         3628073024

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
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