cleaning emails affected by spam score 10

[dwi.cahyono]

Hallo All,

Please help, How do I clean emails that are hit with a spam score of 10 on Proxmox?

Apr 20 00:01:53 LATBS-EXRELY01 postfix/qmgr[1026]: EC6A8EAA14: from=<smtpuser@mydomain.com>, size=72760, nrcpt=3 (queue active)
Apr 20 00:01:53 LATBS-EXRELY01 pmg-smtp-filter[127780]: 2022/04/20-00:01:53 CONNECT TCP Peer: "[127.0.0.1]:35544" Local: "[127.0.0.1]:10023"
Apr 20 00:01:53 LATBS-EXRELY01 pmg-smtp-filter[127780]: 412ABD7625EEB01EE582: new mail message-id=<1650387713766419941.15707327737726081402@alertmanager-59856b4774-nv6fv>#012
Apr 20 00:01:53 LATBS-EXRELY01 postfix/smtpd[128119]: disconnect from myserver.mydomain.com[x.x.x.x] ehlo=2 starttls=1 mail=1 rcpt=3 bdat=1 quit=1 commands=9
Apr 20 00:01:55 LATBS-EXRELY01 pmg-smtp-filter[127780]: 412ABD7625EEB01EE582: SA score=10/5 time=1.542 bayes=undefined autolearn=no autolearn_force=no hits=AWL(-1.847),DOS_RCVD_IP_TWICE_B(1.997),ENA_SUBJ_ODD_CASE(3.2),FORGED_RELAY_MUA_TO_MX(0.001),FSL_HELO_NON_FQDN_1(0.001),HELO_LOCALHOST(3.603),HTML_MESSAGE(0.001),KAM_DMARC_STATUS(0.01),MIME_HTML_ONLY(0.1),MIME_HTML_ONLY_MULTI(0.001),MPART_ALT_DIFF(0.724),RCVD_IN_SORBS_WEB(1.5),RDNS_LOCALHOST(0.969),T_SCC_BODY_TEXT_LINE(-0.01),URIBL_BLOCKED(0.001),URI_HEX(0.1),WEIRD_PORT(0.001)
Apr 20 00:01:55 LATBS-EXRELY01 pmg-smtp-filter[127780]: 412ABD7625EEB01EE582: block mail to <wahyudi@gmail.com> (rule: Block Spam (Level 10))
Apr 20 00:01:55 LATBS-EXRELY01 pmg-smtp-filter[127780]: 412ABD7625EEB01EE582: block mail to <dwi@mydomain.com> (rule: Block Spam (Level 10))
Apr 20 00:01:55 LATBS-EXRELY01 pmg-smtp-filter[127780]: 412ABD7625EEB01EE582: block mail to <reeves@mydomain.com> (rule: Block Spam (Level 10))

 

[hata_ph]

What do you mean by clean?
If the email is blocked, it will not get delivered to your mail server or PMG.

 

[dwi.cahyono]

I mean is whether the sender's email can still be whitelisted and send emails normally, as before

 

[dwi.cahyono]

im using proxmox is only for smtp relay fore some users or some domain, and now my user smtp (smtpuser@mydomain.com) blacklisted by proxmox, and i want to clean my user from blacklist. I have registered the user to be whitelisted but sending email through that user is still blocked

 

[Stoiko Ivanov]

I think you've only added the sender to the smtp-whitelist - you need to also add them to your rule-system:
https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#pmgconfig_whitelist_overview

else the logs still looks pretty odd- any modifications to your postfix config or rules?

I hope this helps!