ClamAV update error

[Afox]

Hello,

I upgraded to PMG 6.4 and when I try to update the virus detector it throws some errors:

ClamAV update process started at Tue Mar 30 16:09:21 2021
daily database available for update (local version: 26124, remote version: 26125)
WARNING: downloadFile: Unexpected response (429) from https://database.clamav.net/daily.cvd
WARNING: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
Trying again in 5 secs...
daily database available for update (local version: 26124, remote version: 26125)
WARNING: downloadFile: Unexpected response (429) from https://database.clamav.net/daily.cvd
WARNING: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
Trying again in 5 secs...
daily database available for update (local version: 26124, remote version: 26125)
WARNING: downloadFile: Unexpected response (429) from https://database.clamav.net/daily.cvd
WARNING: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
Trying again in 5 secs...
daily database available for update (local version: 26124, remote version: 26125)
WARNING: downloadFile: Unexpected response (429) from https://database.clamav.net/daily.cvd
WARNING: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
Trying again in 5 secs...
daily database available for update (local version: 26124, remote version: 26125)
ERROR: downloadFile: Unexpected response (429) from https://database.clamav.net/daily.cvd
ERROR: getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd
Giving up on https://database.clamav.net...
ERROR: Update failed for database: daily
WARNING: fc_update_databases: fc_update_database failed: HTTP GET failed (11)
ERROR: Database update process failed: HTTP GET failed (11)
ERROR: Update failed.
TASK ERROR: command '/usr/bin/freshclam --stdout' failed: exit code 11

Best regards,

Afox

 

[Stoiko Ivanov]

I ran into this myself - seems that the CDN where the clamAV updates are hosted, are currently ratelimiting the requests a bit more than they used to:
https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/429
https://www.linode.com/community/questions/21157/clamav-update-receives-429-error-to-many-requests
https://www.mail-archive.com/clamav-users@lists.clamav.net/msg49810.html

one thing you could try (came to me after reading the mailinglist-post ) - is to enable 'Incremental Download' at GUI->Configuration->Virus Detector->ClamAV

In any case - trying a bit later usually also takes care of that problem

 

[Afox]

Switching to incremental was working for me, thanks

 

[Stoiko Ivanov]

Switching to incremental was working for me, thanks

Thanks for reporting back! - we introduced the checkbox with PMG 6.2 (because at that point incremental downloads were broken, but full ones worked) - so guess this is something to try if freshclam is not working.