cant start vm Failed to connect to server

[down]

Hi,

I can't start any VM anymore, even new ones freshly created.

Whenever I try, the console loads up for 1sec and I got noVNC Failed to connect to server.

I also have this error on the task log : TASK ERROR: start failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply

I'm also concerned as I have other critical VMs running and can access them normally but I'm worried I might face the same issue if I reboot them.


Can anyone please help me ?

root@proxmox2:~# pveversion -v
proxmox-ve: 5.1-42 (running kernel: 4.13.16-1-pve)
pve-manager: 5.1-46 (running version: 5.1-46/ae8241d4)
pve-kernel-4.13: 5.1-43
pve-kernel-4.13.16-1-pve: 4.13.16-43
corosync: 2.4.2-pve3
criu: 2.11.1-1~bpo90
glusterfs-client: 3.8.8-1
ksm-control-daemon: not correctly installed
libjs-extjs: 6.0.1-2
libpve-access-control: 5.0-8
libpve-common-perl: 5.0-28
libpve-guest-common-perl: 2.0-14
libpve-http-server-perl: 2.0-8
libpve-storage-perl: 5.0-17
libqb0: 1.0.1-1
lvm2: 2.02.168-pve6
lxc-pve: 2.1.1-3
lxcfs: 2.0.8-2
novnc-pve: 0.6-4
proxmox-widget-toolkit: 1.0-11
pve-cluster: 5.0-20
pve-container: 2.0-19
pve-docs: 5.1-16
pve-firewall: 3.0-5
pve-firmware: 2.0-4
pve-ha-manager: 2.0-5
pve-i18n: 1.0-4
pve-libspice-server1: 0.12.8-3
pve-qemu-kvm: 2.9.1-9
pve-xtermjs: 1.0-2
qemu-server: 5.0-22
smartmontools: 6.5+svn4324-1
spiceterm: 3.0-5
vncterm: 1.5-3

 

[Stefan_R]

Your PVE version is way outdated. Please try upgrading your system...

Personal note: If you're already experiencing issues, it may be a good idea to schedule a maintainence window, make backups of your VMs and just reinstall PVE.

If you want a go at fixing it like this, I can't be of much help, but will note that the DBus error might indicate problems with your systemd install (VMs are started in a systemd slice).

 

[down]

Hi,

Thank you for your response, I have two questions :

- Can I make a backup of my VMs and restore it on the latest version of Proxmox considering my current version ?
- Do you have advice regarding the upgrade of such a old version to the last one ? Is there a one shot upgrade or any recommended intermediate version ? Or is it simply better to go from a fresh install which I would like to avoid as I have a lot of VMs.

Thanks

 

[Stefan_R]

- Can I make a backup of my VMs and restore it on the latest version of Proxmox considering my current version ?

Yes, backups are always compatible with newer versions.

- Do you have advice regarding the upgrade of such a old version to the last one ? Is there a one shot upgrade or any recommended intermediate version ?

Follow the upgrade guides in our wiki:
https://pve.proxmox.com/wiki/Upgrade_from_5.x_to_6.0
https://pve.proxmox.com/wiki/Upgrade_from_6.x_to_7.0
so yes, 6.4 would be an intermediate.

Or is it simply better to go from a fresh install which I would like to avoid as I have a lot of VMs.

I'd say that's the safer option...