Can't figure out how to apply the license.

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forbin

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Dec 16, 2021
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We've been running the free version of PVE 7 for a couple of years. We just purchased licenses, but we can't figure out how/where to apply the license.
 
It's not technically a license, it's a support subscription. Use the Proxmox GUI and go to the node (for which you bought a subscription) and then Subscription (at the bottom of the list that starts with Search and Summary) and then click Upload Subscription Key.
 
leesteken said:
It's not technically a license, it's a support subscription. Use the Proxmox GUI and go to the node (for which you bought a subscription) and then Subscription (at the bottom of the list that starts with Search and Summary) and then click Upload Subscription Key.
Click to expand...
Thanks for the feedback. When I click the "Upload key" button, it spins for a while and eventually pops up a dialog that says, "Connection error - timeout." I assume this is because we block traffic to sites outside the United States by default so it cannot reach the registration server. Is there a list of IP addresses that we need to whitelist?
 
forbin said:
Thanks for the feedback. When I click the "Upload key" button, it spins for a while and eventually pops up a dialog that says, "Connection error - timeout." I assume this is because we block traffic to sites outside the United States by default so it cannot reach the registration server. Is there a list of IP addresses that we need to whitelist?
Click to expand...
I don't know, sorry. Maybe contact the seller of the subscriptions for specific help with that?
 
leesteken said:
I don't know, sorry. Maybe contact the seller of the subscriptions for specific help with that?
Click to expand...
I bought the subscription from the ProxMox web site. I'm hoping someone from ProxMox will see the question. Thanks anyway.
 
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