can't access to web GUI


New Member
Aug 24, 2023
I can't access the web interface, just blank page with no errors.
All services work fine.

When i try connet via
#Journalctl -f Aug 24 15:06:31 proxmail pmgproxy[95255]: Use of uninitialized value $ticket in pattern match (m//) at /usr/share/perl5/PMG/Service/ line 221.

line221: if ($ticket =~ m/^PMGQUAR:/) { line222: $username = PMG::Ticket::verify_quarantine_ticket($ticket, 1);

Browser console:


# pmgversion pmg-api/8.0.7/f309fde0ff50 (running kernel: 6.2.16-3-pve)

# pmgversion -v proxmox-mailgateway: 8.0.1 (API: 8.0.7/f309fde0ff50, running kernel: 6.2.16-3-pve) pmg-api: 8.0.7 pmg-gui: 4.0.2 pve-kernel-6.2: 8.0.5 proxmox-kernel-helper: 8.0.3 proxmox-kernel-6.2.16-8-pve: 6.2.16-8 proxmox-kernel-6.2: 6.2.16-8 proxmox-kernel-6.2.16-6-pve: 6.2.16-7 pve-kernel-6.2.16-3-pve: 6.2.16-3 clamav-daemon: 1.0.1+dfsg-2 ifupdown2: 3.2.0-1+pmx3 libarchive-perl: 3.6.2 libjs-extjs: 7.0.0-4 libjs-framework7: 4.4.7-2 libproxmox-acme-perl: 1.4.6 libproxmox-acme-plugins: 1.4.6 libpve-apiclient-perl: 3.3.0 libpve-common-perl: 8.0.6 libpve-http-server-perl: 5.0.4 libxdgmime-perl: 1.1.0 lvm2: 2.03.16-2 pmg-docs: 8.0.1 pmg-i18n: 3.0.5 pmg-log-tracker: 2.4.1 proxmox-mini-journalreader: 1.4.0 proxmox-offline-mirror-helper: 0.6.2 proxmox-spamassassin: 4.0.0-4 proxmox-widget-toolkit: 4.0.6 pve-firmware: 3.7-1 pve-xtermjs: 4.16.0-3 zfsutils-linux: 2.1.12-pve1

# cat /etc/hosts localhost.localdomain localhost proxmail # The following lines are desirable for IPv6 capable hosts ::1 ip6-localhost ip6-loopback fe00::0 ip6-localnet ff00::0 ip6-mcastprefix ff02::1 ip6-allnodes ff02::2 ip6-allrouters ff02::3 ip6-allhosts

# cat /etc/hostname proxmail
Last edited:
the browser error looks like the proxmoxlib.js file is somehow either corrupted or invalid

what does
debsums  proxmox-widget-toolkit
say? and which browser version do you use?


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