[SOLVED] Cant access HDD´s on HBA after Update

S

Stumpy

Member
Jan 2, 2020
12
2
23
36
good day

i did an update today which included a kernel upgrade.
because of this i have restarted my server.
since the restart my hdd's are no longer recognized, which are attached to my two hba's.

because of this i loaded an older kernel, but this did not help.
after that i tried every kernel i could choose, without success.

my 4 normal hdd´s and my ssds are all online and reachable.

my hdd's belong to the tank and to the backup.

i hope someone can help me.

Code: 
proxmox-ve: 7.2-1 (running kernel: 5.15.35-2-pve)
pve-manager: 7.2-4 (running version: 7.2-4/ca9d43cc)
pve-kernel-5.15: 7.2-4
pve-kernel-helper: 7.2-4
pve-kernel-5.13: 7.1-9
pve-kernel-5.11: 7.0-10
pve-kernel-5.4: 6.4-5
pve-kernel-5.3: 6.1-6
pve-kernel-5.15.35-2-pve: 5.15.35-5
pve-kernel-5.13.19-6-pve: 5.13.19-15
pve-kernel-5.13.19-1-pve: 5.13.19-3
pve-kernel-5.11.22-7-pve: 5.11.22-12
pve-kernel-5.11.22-4-pve: 5.11.22-9
pve-kernel-5.11.22-3-pve: 5.11.22-7
pve-kernel-5.4.128-1-pve: 5.4.128-1
pve-kernel-5.4.119-1-pve: 5.4.119-1
pve-kernel-5.4.114-1-pve: 5.4.114-1
pve-kernel-5.4.106-1-pve: 5.4.106-1
pve-kernel-5.4.103-1-pve: 5.4.103-1
pve-kernel-5.4.78-2-pve: 5.4.78-2
pve-kernel-5.4.60-1-pve: 5.4.60-2
pve-kernel-5.4.41-1-pve: 5.4.41-1
pve-kernel-5.3.18-3-pve: 5.3.18-3
pve-kernel-5.3.10-1-pve: 5.3.10-1
ceph-fuse: 14.2.21-1
corosync: 3.1.5-pve2
criu: 3.15-1+pve-1
glusterfs-client: 9.2-1
ifupdown: residual config
ifupdown2: 3.1.0-1+pmx3
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-1
libknet1: 1.24-pve1
libproxmox-acme-perl: 1.4.2
libproxmox-backup-qemu0: 1.3.1-1
libpve-access-control: 7.2-2
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.2-2
libpve-guest-common-perl: 4.1-2
libpve-http-server-perl: 4.1-2
libpve-storage-perl: 7.2-4
libqb0: 1.0.5-1
libspice-server1: 0.14.3-2.1
lvm2: 2.03.11-2.1
lxc-pve: 4.0.12-1
lxcfs: 4.0.12-pve1
novnc-pve: 1.3.0-3
proxmox-backup-client: 2.2.3-1
proxmox-backup-file-restore: 2.2.3-1
proxmox-mini-journalreader: 1.3-1
proxmox-widget-toolkit: 3.5.1
pve-cluster: 7.2-1
pve-container: 4.2-1
pve-docs: 7.2-2
pve-edk2-firmware: 3.20210831-2
pve-firewall: 4.2-5
pve-firmware: 3.4-2
pve-ha-manager: 3.3-4
pve-i18n: 2.7-2
pve-qemu-kvm: 6.2.0-10
pve-xtermjs: 4.16.0-1
qemu-server: 7.2-3
smartmontools: 7.2-pve3
spiceterm: 3.2-2
swtpm: 0.7.1~bpo11+1
vncterm: 1.7-1
zfsutils-linux: 2.1.4-pve1

Code: 
dir: local
        path /var/lib/vz
        content backup,iso,vztmpl

lvmthin: local-lvm
        thinpool data
        vgname pve
        content images,rootdir

zfspool: tank
        pool tank
        content images,rootdir
        mountpoint /tank
        nodes StumpysProxi

zfspool: scratch
        pool scratch
        content images,rootdir
        mountpoint /scratch
        nodes StumpysProxi

dir: backup
        path /tank/backup
        content backup
        is_mountpoint yes
        mkdir 0
        prune-backups keep-daily=5,keep-last=8,keep-monthly=4,keep-yearly=1
        shared 0

lvmthin: lvm
        thinpool lvm
        vgname lvm
        content rootdir,images
        nodes StumpysProxi

lvmthin: data1
        thinpool data1
        vgname vmdata
        content rootdir,images

Code: 
root@StumpysProxi:~# smartctl --scan
/dev/sda -d scsi # /dev/sda, SCSI device
/dev/sdb -d scsi # /dev/sdb, SCSI device
/dev/sdc -d scsi # /dev/sdc, SCSI device
/dev/sdd -d scsi # /dev/sdd, SCSI device
/dev/sde -d scsi # /dev/sde, SCSI device
 

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Last edited:
Hi,

are you getting any errors in journalctl -b. Did you check lspci if the controller shows up there?
 
shrdlicka said:
Hi,

are you getting any errors in journalctl -b. Did you check lspci if the controller shows up there?
Click to expand...

it seems that both controllers are missing.


Code: 
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Starship/Matisse IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:05.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 7
01:00.0 Ethernet controller: Intel Corporation Ethernet Controller 10G X550T (rev 01)
01:00.1 Ethernet controller: Intel Corporation Ethernet Controller 10G X550T (rev 01)
03:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 43d0 (rev 01)
03:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset SATA Controller (rev 01)
03:00.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Bridge (rev 01)
20:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
20:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
20:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
20:03.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
20:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
20:08.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
21:00.0 PCI bridge: ASPEED Technology, Inc. AST1150 PCI-to-PCI Bridge (rev 04)
22:00.0 VGA compatible controller: ASPEED Technology, Inc. ASPEED Graphics Family (rev 41)
2a:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
2c:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function
2d:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
2d:00.1 Encryption controller: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Cryptographic Coprocessor PSPCPP
2d:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller
2d:00.4 Audio device: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller
30:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
31:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)

edit:
thanks for the tip.
after not finding the pci devices i checked again to see what the problem could be, since both cards warmed up yesterday i assumed they were on and running.

I googled the error to my board then and found out that my bios had reset itself, whereby the pci slots were no longer divided (x8x8) but was only 1x16, which is why the second card was no longer found and nothing worked.

yesterday i must have overlooked this when checking the bios
 
Last edited:
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