[SOLVED] Can't access a Win10 KVM - help please

[Ovidiu]

Running a Proxmox Virtual Environment 5.4-13 and have a Win10 Enterprise KVM I can't access. Due to some stupid circumstance, it only has a local IP so is not reachable via internet.

I connect to it via browser using the VNC console built into Proxmox, I can see the screen but clicking around I can't trigger the login fields. I also tried sendkey ctrl-alt-delete but I am still looking at the screensaver :-(

Any other clever ways to connect? all I need to do is give the machine a public IP so I can reach it via RDP

p.s. if it helps, my client machine is running OS X. I'm all out of ideas.

 

[LnxBil]

Sometimes, another browser helps, have you tried that?
Maybe the guest hangs, have you tried to restart the guest?
What about the configured display adapter? Is it per chance SPICE?

 

[Ovidiu]

THanks for the hint but:

- tried another browser per your suggestion without luck
- I restarted the guest a couple of times already hoping for the best ;-)
- display adapter is and always was vnc. changed it to spice and back to vnc

I guess I'll look around for a Win10 rescue / Boot CD and see if I can edit the network config of the guest this way? Once its reachable via Internet I can get to it...

 

[LnxBil]

- display adapter is and always was vnc. changed it to spice and back to vnc

No, not the connect method, the display adapter:

 

[Ovidiu]

No, not the connect method, the display adapter:

View attachment 11325

YES, YES, YES. that solved it! It was set to VirtIO-GPU - no idea why, it has been a long time since I used this VM but I really needed to regain access!

Thank you so much!

 

[LnxBil]

Glad I could help.

 

[Ovidiu]

Glad I could help.

I spoke too soon. Yesterday, after your suggestion, I could move my mouse across the win10 screen and get top the login window. Unfortunately I couldn't get past the welcome screen. After a few reboots, trying different things, I can now again, not get to the login window despite the settings being the same as yesterday. I also don't see the "restart/shutdown" button on the login screen which was visible yesterday :-(

Anyway, I think this is looking more and more like a Win problem and nothing to do with Proxmox.