Cannot get Welcome lists to work

[MauriceW67]

Can somebody help me with getting white listing to work using the Welcomelist options either under Mail Filter -> Rules or Mail Proxy -> Welcomelist ?

I have some emails that keep being quarantined despite adding the sender's adress in either or both Welcomelists mentioned above.

I've also tried giving the Welcomelist rule a higher priority so that it is executed before the Modify Header rule, but that did not make a difference.

Spam info of one of these messages looks like this:

X-SPAM-LEVEL: Spam detection results:  4
    DKIM_SIGNED               0.1 Message has a DKIM or DK signature, not necessarily valid
    DKIM_VALID               -0.1 Message has at least one valid DKIM or DK signature
    DKIM_VALID_AU            -0.1 Message has a valid DKIM or DK signature from author's domain
    DMARC_MISSING             0.1 Missing DMARC policy
    HEADER_FROM_DIFFERENT_DOMAINS  0.249 From and EnvelopeFrom 2nd level mail domains are different
    HTML_FONT_SIZE_HUGE     0.001 HTML font size is huge
    HTML_MESSAGE            0.001 HTML included in message
    KAM_BODY_MARKETINGBL_PCCC  0.001 Body contains URI associated with mass-marketing (https://raptor.pccc.com/RBL) [list-manage.com,mcusercontent.com,campaign-archive.com,mailchimp.com]
    KAM_MARKETINGBL_PCCC        1 Message contains URI associated with mass-marketing (https://raptor.pccc.com/RBL)
    KAM_NUMSUBJECT            0.5 Subject ends in numbers excluding current years
    KAM_REALLYHUGEIMGSRC      0.5 Spam with image tags with ridiculously huge http urls
    MIME_QP_LONG_LINE       0.001 Quoted-printable line longer than 76 chars
    RCVD_IN_DNSWL_NONE     -0.0001 Sender listed at https://www.dnswl.org/, no trust
    RCVD_IN_HOSTKARMA_BL      1.5 Sender listed in HOSTKARMA-BLACK
    RCVD_IN_MSPIKE_H3       0.001 Good reputation (+3)
    RCVD_IN_MSPIKE_WL       0.001 Mailspike good senders
    SPF_HELO_PASS          -0.001 SPF: HELO matches SPF record
    SPF_PASS               -0.001 SPF: sender matches SPF record
    URIBL_GREY               0.75 Contains an URL listed in the URIBL greylist [campaign-archive.com,list-manage.com]

Total spam score = 4.5029

 

[ivenae]

The Mail Proxy -> Welcomelist is a postfix senderaccess welcomelist.
It is a "Trusted Host" feature that prevents getting blocked in postscreen, i.e. for SPF or DNSBL tests. It has nothing to do with the SA checks you did above.

For whitelisting SA Checks you need Mail Filter -> Who Object -> Welcomelist
Your test result is normal, even for welcomelisted mails, because they are checked anyway but later in the mailqueue passed (accept mail: rule: welcomelist)
Please post the log from trackingcenter to check what happened in the mailqueue with this mail.

Also check if the address is blocklisted in the user blocklist.

2026-03-10T10:07:03.079791+00:00 mx postfix/smtpd[61252]: connect from b224-120.smtp-out.eu-central-1.amazonses.com[69.169.224.120]
2026-03-10T10:07:03.371785+00:00 mx postfix/smtpd[61252]: NOQUEUE: client=b224-120.smtp-out.eu-central-1.amazonses.com[69.169.224.120]
2026-03-10T10:07:03.427237+00:00 mx pmg-smtp-filter[61337]: 1E20269AFED4766B03: new mail message-id=<0107019cd736c372-5a5aebb1-232d-4f0b-80c2-93e4204ae38c-000000@eu-central-1.amazonses.com>
2026-03-10T10:07:06.227191+00:00 mx pmg-smtp-filter[61337]: 1E20269AFED4766B03: SA score=0/5 time=1.674 bayes=undefined autolearn=disabled hits=CustomCheck(-0.65),DKIM_SIGNED(0.1),DKIM_VALID(-0.1),DKIM_VALID_AU(-0.1),HTML_FONT_SIZE_HUGE(0.001),HTML_MESSAGE(0.001),LOCAL_DE_DOMAIN(-2),MIME_HTML_ONLY(0.1),RCVD_IN_DNSWL_NONE(-0.0001),RCVD_IN_MSPIKE_H5(0.001),RCVD_IN_MSPIKE_WL(0.001),SPF_HELO_PASS(-0.001),SPF_PASS(-0.001),T_REMOTE_IMAGE(0.01)
2026-03-10T10:07:06.244780+00:00 mx postfix/smtpd[61437]: connect from localhost[127.0.0.1]
2026-03-10T10:07:06.255792+00:00 mx postfix/smtpd[61437]: 3E54A1E205: client=localhost[127.0.0.1], orig_client=b224-120.smtp-out.eu-central-1.amazonses.com[69.169.224.120]
2026-03-10T10:07:06.259078+00:00 mx postfix/cleanup[61438]: 3E54A1E205: message-id=<0107019cd736c372-5a5aebb1-232d-4f0b-80c2-93e4204ae38c-000000@eu-central-1.amazonses.com>
2026-03-10T10:07:06.300235+00:00 mx postfix/qmgr[58889]: 3E54A1E205: from=<0107019cd736c372-5a5aebb1-232d-4f0b-80c2-93e4204ae38c-000000@ecm.freenet-mobilfunk.de>, size=39769, nrcpt=1 (queue active)
2026-03-10T10:07:06.300399+00:00 mx postfix/smtpd[61437]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 commands=5
2026-03-10T10:07:06.300533+00:00 mx pmg-smtp-filter[61337]: 1E20269AFED4766B03: accept mail to <info@<domain>.de> (3E54A1E205) (rule: Welcomelist)

 

[brownkurts]

I am also having issues getting the Welcome list to work. I am using the Who Objects. Added an email domain to the list, and it is still getting flagged as spam. Its like it does not even see the welcome list