Cannot Access Proxmox Web UI After upgrade

Sindbad

Member
Jan 8, 2021
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Proxmox has been working fine for more than halfe a year.

However, I upgraded Proxmox and after restarting I am no longer able to access the proxmox webpage at https://192.168.1.2:8006

I am able to ping and SSH into the proxmox server.

What should I do to recover the web UI?

systemctl status pveproxy.service

Code:
pveproxy.service - PVE API Proxy Server
 Loaded: loaded (/lib/systemd/system/pveproxy.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Fri 2021-01-08 23:30:44 CET; 8min ago
  Process: 1096 ExecStartPre=/usr/bin/pvecm updatecerts --silent (code=exited, status=0/SUCCESS)
  Process: 1098 ExecStart=/usr/bin/pveproxy start (code=exited, status=255/EXCEPTION)

Jan 08 23:30:44 server systemd[1]: pveproxy.service: Service RestartSec=100ms expired, scheduling restart.
Jan 08 23:30:44 server systemd[1]: pveproxy.service: Scheduled restart job, restart counter is at 5.
Jan 08 23:30:44 server systemd[1]: Stopped PVE API Proxy Server.
Jan 08 23:30:44 server systemd[1]: pveproxy.service: Start request repeated too quickly.
Jan 08 23:30:44 server systemd[1]: pveproxy.service: Failed with result 'exit-code'.
Jan 08 23:30:44 server systemd[1]: Failed to start PVE API Proxy Server.


systemctl restart pveproxy

Code:
Job for pveproxy.service failed because the control process exited with error code.
See "systemctl status pveproxy.service" and "journalctl -xe" for details.



systemctl status pve-cluster

Code:
pve-cluster.service - The Proxmox VE cluster filesystem
   Loaded: loaded (/lib/systemd/system/pve-cluster.service; enabled; vendor preset: enabled)
   Active: active (running) since Fri 2021-01-08 23:30:38 CET; 14min ago
  Process: 885 ExecStart=/usr/bin/pmxcfs (code=exited, status=0/SUCCESS)
 Main PID: 918 (pmxcfs)
    Tasks: 6 (limit: 4915)
   Memory: 21.9M
   CGroup: /system.slice/pve-cluster.service
           └─918 /usr/bin/pmxcfs


Jan 08 23:30:37 server systemd[1]: Starting The Proxmox VE cluster filesystem...
Jan 08 23:30:38 server systemd[1]: Started The Proxmox VE cluster filesystem.

pveversion -v

Code:
proxmox-ve: 6.3-1 (running kernel: 5.4.78-2-pve)
pve-manager: 6.2-4 (running version: 6.2-4/9824574a)
pve-kernel-5.4: 6.3-3
pve-kernel-helper: 6.3-3
pve-kernel-5.4.78-2-pve: 5.4.78-2
pve-kernel-5.4.34-1-pve: 5.4.34-2
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.4-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: 0.8.35+pve1
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.16-pve1
libproxmox-acme-perl: 1.0.7
libpve-access-control: 6.1-3
libpve-apiclient-perl: 3.1-3
libpve-common-perl: 6.1-2
libpve-guest-common-perl: 3.1-3
libpve-http-server-perl: 3.1-1
libpve-storage-perl: 6.1-7
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.3-1
lxcfs: 4.0.3-pve3
novnc-pve: 1.1.0-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.4-3
pve-cluster: 6.1-8
pve-container: 3.1-5
pve-docs: 6.3-1
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-3
pve-firmware: 3.1-3
pve-ha-manager: 3.1-1
pve-i18n: 2.2-2
pve-qemu-kvm: 5.1.0-7
pve-xtermjs: 4.7.0-3
qemu-server: 6.2-2
smartmontools: 7.1-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 0.8.5-pve1

cat /etc/hosts

Code:
127.0.0.1 localhost.localdomain localhost
192.168.50.2 server.local server


# The following lines are desirable for IPv6 capable hosts


::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

dpkg -l | grep pve

Code:
ii  corosync                             3.0.4-pve1                   amd64        cluster engine daemon and utilities
ii  dmeventd                             2:1.02.155-pve4              amd64        Linux Kernel Device Mapper event daemon
ii  dmsetup                              2:1.02.155-pve4              amd64        Linux Kernel Device Mapper userspace library
ii  grub-common                          2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader (common files)
ii  grub-efi-amd64-bin                   2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader, version 2 (EFI-AMD64 modules)
ii  grub-efi-ia32-bin                    2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader, version 2 (EFI-IA32 modules)
ii  grub-pc                              2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader, version 2 (PC/BIOS version)
ii  grub-pc-bin                          2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader, version 2 (PC/BIOS modules)
ii  grub2-common                         2.02+dfsg1-18-pve1           amd64        GRand Unified Bootloader (common files for version 2)
ii  ifupdown                             0.8.35+pve1                  amd64        high level tools to configure network interfaces
ii  libcfg7:amd64                        3.0.4-pve1                   amd64        cluster engine CFG library
ii  libcmap4:amd64                       3.0.4-pve1                   amd64        cluster engine CMAP library
ii  libcorosync-common4:amd64            3.0.4-pve1                   amd64        cluster engine common library
ii  libcpg4:amd64                        3.0.4-pve1                   amd64        cluster engine CPG library
ii  libdevmapper-event1.02.1:amd64       2:1.02.155-pve4              amd64        Linux Kernel Device Mapper event support library
ii  libdevmapper1.02.1:amd64             2:1.02.155-pve4              amd64        Linux Kernel Device Mapper userspace library
ii  libknet1:amd64                       1.16-pve1                    amd64        kronosnet core switching implementation
ii  liblvm2cmd2.03:amd64                 2.03.02-pve4                 amd64        LVM2 command library
ii  libnvpair1linux                      0.8.5-pve1                   amd64        Solaris name-value library for Linux
ii  libpve-access-control                6.1-3                        all          Proxmox VE access control library
ii  libpve-apiclient-perl                3.1-3                        all          Proxmox VE API client library
ii  libpve-cluster-api-perl              6.2-1                        all          Proxmox Virtual Environment cluster Perl API modules.
ii  libpve-cluster-perl                  6.2-1                        all          Proxmox Virtual Environment cluster Perl modules.
ii  libpve-common-perl                   6.1-2                        all          Proxmox VE base library
ii  libpve-guest-common-perl             3.1-3                        all          Proxmox VE common guest-related modules
ii  libpve-http-server-perl              3.1-1                        all          Proxmox Asynchrounous HTTP Server Implementation
ii  libpve-storage-perl                  6.1-7                        all          Proxmox VE storage management library
ii  libpve-u2f-server-perl               1.1-1                        amd64        Perl bindings for libu2f-server
ii  libquorum5:amd64                     3.0.4-pve1                   amd64        cluster engine Quorum library
ii  libspice-server1:amd64               0.14.2-4~pve6+1              amd64        Implements the server side of the SPICE protocol
ii  libuutil1linux                       0.8.5-pve1                   amd64        Solaris userland utility library for Linux
ii  libvotequorum8:amd64                 3.0.4-pve1                   amd64        cluster engine Votequorum library
ii  libzfs2linux                         0.8.5-pve1                   amd64        OpenZFS filesystem library for Linux
ii  libzpool2linux                       0.8.5-pve1                   amd64        OpenZFS pool library for Linux
ii  lvm2                                 2.03.02-pve4                 amd64        Linux Logical Volume Manager
ii  lxc-pve                              4.0.3-1                      amd64        Linux containers userspace tools
ii  lxcfs                                4.0.3-pve3                   amd64        LXC userspace filesystem
ii  novnc-pve                            1.1.0-1                      all          HTML5 VNC client
ii  pve-cluster                          6.1-8                        amd64        "pmxcfs" distributed cluster filesystem for Proxmox Virtual Environment.
ii  pve-container                        3.1-5                        all          Proxmox VE Container management tool
ii  pve-docs                             6.3-1                        all          Proxmox VE Documentation
ii  pve-edk2-firmware                    2.20200531-1                 all          edk2 based firmware modules for virtual machines
ii  pve-firewall                         4.1-3                        amd64        Proxmox VE Firewall
ii  pve-firmware                         3.1-3                        all          Binary firmware code for the pve-kernel
ii  pve-ha-manager                       3.1-1                        amd64        Proxmox VE HA Manager
ii  pve-i18n                             2.2-2                        all          Internationalization support for Proxmox VE
ii  pve-kernel-5.4                       6.3-3                        all          Latest Proxmox VE Kernel Image
ii  pve-kernel-5.4.34-1-pve              5.4.34-2                     amd64        The Proxmox PVE Kernel Image
ii  pve-kernel-5.4.78-2-pve              5.4.78-2                     amd64        The Proxmox PVE Kernel Image
ii  pve-kernel-helper                    6.3-3                        all          Function for various kernel maintenance tasks.
ii  pve-lxc-syscalld                     0.9.1-1                      amd64        PVE LXC syscall daemon
ii  pve-manager                          6.2-4                        amd64        Proxmox Virtual Environment Management Tools
ii  pve-qemu-kvm                         5.1.0-7                      amd64        Full virtualization on x86 hardware
ii  pve-xtermjs                          4.7.0-3                      amd64        Binaries built from the Rust termproxy crate
ii  smartmontools                        7.1-pve2                     amd64        control and monitor storage systems using S.M.A.R.T.
ii  spl                                  0.8.5-pve1                   all          Solaris Porting Layer user-space utilities for Linux (dummy)
ii  zfs-initramfs                        0.8.5-pve1                   all          OpenZFS root filesystem capabilities for Linux - initramfs
ii  zfs-zed                              0.8.5-pve1                   amd64        OpenZFS Event Daemon
ii  zfsutils-linux                       0.8.5-pve1                   amd64        command-line tools to manage OpenZFS filesystems
 
HI,


After restarting the pveproxy have you see what the error in journalctl?
Job for pveproxy.service failed because the control process exited with error code. See "systemctl status pveproxy.service" and "journalctl -xe" for details.