Can not login to proxmox from web interface

Amori · Feb 12, 2017

Hello!
Im not able to login to proxmox via web interface... have been so for a while. I have tried to fix but its dont working...

I have tried with a reboot and updated the system but it did not fixed the issue. Im able to login with my password via SSH Only. It shows wrong password from the web interface.

Please help

root@sd4:~# pveversion -v
proxmox-ve-2.6.32: 3.4-185 (running kernel: 2.6.32-46-pve)
pve-manager: 3.4-15 (running version: 3.4-15/e1daa307)
pve-kernel-2.6.32-47-pve: 2.6.32-179
pve-kernel-2.6.32-41-pve: 2.6.32-164
pve-kernel-2.6.32-48-pve: 2.6.32-185
pve-kernel-2.6.32-46-pve: 2.6.32-177
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.7-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.10-3
pve-cluster: 3.0-20
qemu-server: 3.4-9
pve-firmware: 1.1-6
libpve-common-perl: 3.0-27
libpve-access-control: 3.0-16
libpve-storage-perl: 3.0-35
pve-libspice-server1: 0.12.4-3
vncterm: 1.1-8
vzctl: 4.0-1pve6
vzprocps: 2.0.11-2
vzquota: 3.1-2
pve-qemu-kvm: 2.2-28
ksm-control-daemon: 1.1-1
glusterfs-client: 3.5.2-1

fireon · Feb 12, 2017

Does the log something say about your weblogin?

Amori · Feb 12, 2017

fireon said:
Does the log something say about your weblogin?

Here is my syslog

Feb 12 07:17:01 sd4 /USR/SBIN/CRON[360077]: (root) CMD (/usr/local/rtm/bin/rtm 58 > /dev/null 2> /dev/null)
Feb 12 07:17:01 sd4 /USR/SBIN/CRON[360078]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Feb 12 07:18:01 sd4 /USR/SBIN/CRON[360222]: (root) CMD (/usr/local/rtm/bin/rtm 58 > /dev/null 2> /dev/null)

Nothing special than the above.

I run this command
cat /var/log/syslog

fireon · Feb 12, 2017

hmm... we had the same problem on pve3 for long time ago. Us workaround was to restart the pveproxy. Then the log was working again for a while. After a time the probleme was gone away. We have unfortunately never found out what caused the error.

Can you restart the pverproxy, reload the webinterface without cache and test it again?

Amori · Feb 12, 2017

fireon said:
hmm... we had the same problem on pve3 for long time ago. Us workaround was to restart the pveproxy. Then the log was working again for a while. After a time the probleme was gone away. We have unfortunately never found out what caused the error.

Can you restart the pverproxy, reload the webinterface without cache and test it again?

I run a service pvestatd restart

Did not worked, I had the chrome cahce settings disabled.

More ideas?

BelCloud · Feb 12, 2017

Check the time on all the nodes, if it's synced.

Amori · Feb 12, 2017

BelCloud said:
Check the time on all the nodes, if it's synced.

THe time seems correct,
root@sd4:~# date
Sun Feb 12 19:27:15 CET 2017

Its only one server.

Q-wulf · Feb 13, 2017

Amori said:
Hello!
Im not able to login to proxmox via web interface... have been so for a while. I have tried to fix but its dont working...

I have tried with a reboot and updated the system but it did not fixed the issue. Im able to login with my password via SSH Only. It shows wrong password from the web interface.
[...]

Any Chance your initial issue happened after an update ?

If so, try this:

t.lamprecht said:
said:
Hi,
Can you try to reload the page first with empty browser cache (Shift + F5 or CTRL + R should do this).

If that does not help please post the output of

Code:

systemctl status pve-manager

Amori · Feb 13, 2017

Q-wulf said:
Any Chance your initial issue happened after an update ?

If so, try this:

I have tried to login with cache disabled. same error.
I was not able to run your command...

mircsicz · Feb 13, 2017

+1 for me, I too can't login to the webinterface...

I'm on the latest version and am currently logged in via SSH but can't get a hold to the webIF! :-(

Already restarted pveproxy & pvestatd...

Q-wulf · Feb 13, 2017

Code:
Code:

systemctl status pve-manager

Amori said:
I have tried to login with cache disabled. same error.
I was not able to run your command...

When you say "unable" what is the error message you get ? (or output)

Amori · Feb 13, 2017

Q-wulf said:
When you say "unable" what is the error message you get ? (or output)

This the outpot I got..

-bash: systemctl: command not found

Amori · Feb 13, 2017

mircsicz said:
+1 for me, I too can't login to the webinterface...

I'm on the latest version and am currently logged in via SSH but can't get a hold to the webIF! :-(

Already restarted pveproxy & pvestatd...

Try with this,
aptitude update && aptitude dist-upgrade.. it could help...

mircsicz · Feb 14, 2017

Damn it, for me it was only the brwoser cache fucking with me after the upgrade...

And it was enough to clear Chrome's cookie cache. ;-)

Yosu · Apr 26, 2017

I noticed that if you set your password with the character € inside, you can not login via web interface.

Q-wulf · Apr 26, 2017

Yosu said:
I noticed that if you set your password with the character € inside, you can not login via web interface.

You probably want to report that to the bugtracker ...
https://bugzilla.proxmox.com/

carlosericel · Feb 2, 2022

Amori said:
Hello!
Im not able to login to proxmox via web interface... have been so for a while. I have tried to fix but its dont working...

I have tried with a reboot and updated the system but it did not fixed the issue. Im able to login with my password via SSH Only. It shows wrong password from the web interface.

Please help

root@sd4:~# pveversion -v
proxmox-ve-2.6.32: 3.4-185 (running kernel: 2.6.32-46-pve)
pve-manager: 3.4-15 (running version: 3.4-15/e1daa307)
pve-kernel-2.6.32-47-pve: 2.6.32-179
pve-kernel-2.6.32-41-pve: 2.6.32-164
pve-kernel-2.6.32-48-pve: 2.6.32-185
pve-kernel-2.6.32-46-pve: 2.6.32-177
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.7-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.10-3
pve-cluster: 3.0-20
qemu-server: 3.4-9
pve-firmware: 1.1-6
libpve-common-perl: 3.0-27
libpve-access-control: 3.0-16
libpve-storage-perl: 3.0-35
pve-libspice-server1: 0.12.4-3
vncterm: 1.1-8
vzctl: 4.0-1pve6
vzprocps: 2.0.11-2
vzquota: 3.1-2
pve-qemu-kvm: 2.2-28
ksm-control-daemon: 1.1-1
glusterfs-client: 3.5.2-1

I fix it just by the next commands

pvecm expected 1
pvecm updatecerts
systemctl restart pvedaemon pveproxy
systemctl restart pve-cluster
systemctl restart corosync

then flush your cache browser and reload it

keli · May 29, 2022

Work for me - THX

Proximatez5 · Jun 1, 2022

Greetings, I just installed Promox and am unable to log into the web ui from any browser. Once I input the server up 192.x.x.x.:8006 it just clocks. I have performed all the above and more but to no avail. Able to log in via ssh, the ip add when I run ip a is different then the one on the console after boot up. Please advise

aaron · Jun 1, 2022

Proximatez5 said:
Once I input the server up 192.x.x.x.:8006 it just clocks.

On a hunch, try to enter it completely with the https://w.x.y.z:8006 as it is possible that the browser tries to establish a normal http connection which won't work.

Can not login to proxmox from web interface

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