Buffer I/O error on dev sdd

newpain01 · Feb 10, 2023

I am setting up TrueNAS Scale on Proxmox and purchased new HDDs for it, but one of them is showing `Buffer I/O error on dev sdd` when booting, screenshot and logs below. The SMART test in Proxmox looks good, but I am concerned about storing all my data there is that drive has any issues, please advise what to check!

Code:

root@pve:~# smartctl -a /dev/sdd
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.30-2-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Exos X16
Device Model:     ST14000NM001G-2KJ103
Serial Number:    ZTM0MA62
LU WWN Device Id: 5 000c50 0e44b5f64
Firmware Version: SN03
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Feb  9 19:49:57 2023 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  567) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      (1260) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x70bd)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   044    Pre-fail  Always       -       2041056
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       47
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   253   045    Pre-fail  Always       -       39165
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       281
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       47
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   070   049   040    Old_age   Always       -       30 (Min/Max 25/30)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       37
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       601
194 Temperature_Celsius     0x0022   030   041   000    Old_age   Always       -       30 (0 19 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       1h+03m+52.925s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1638792
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       402264

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Neobin · Feb 10, 2023

Would try another known-good cable and port. If the errors stay with/to/on the specific drive, I would run a long SMART-test (smartctl -t long /dev/sdX; adapt: sdX).

Afaik, every manufacturer handles SMART-values somewhat different, but if we assume the RAW_VALUE is, what its name states, then Raw_Read_Error_Rate with: 2041056 and Seek_Error_Rate with: 39165 does look all other than good.
I would additionally compare those values with the other drives of the same model. (It reads for me, that you have more than only one of these.)
But yeah, would focus on the first paragraph I wrote...

newpain01 · Feb 13, 2023

Neobin said:
Would try another known-good cable and port. If the errors stay with/to/on the specific drive, I would run a long SMART-test (smartctl -t long /dev/sdX; adapt: sdX).

Afaik, every manufacturer handles SMART-values somewhat different, but if we assume the RAW_VALUE is, what its name states, then Raw_Read_Error_Rate with: 2041056 and Seek_Error_Rate with: 39165 does look all other than good.
I would additionally compare those values with the other drives of the same model. (It reads for me, that you have more than only one of these.)
But yeah, would focus on the first paragraph I wrote...

Hmm, this it weird. I changed the cable and it started showing errors on another HDD. This morning I removed all HDDs from the Proxmox machine and put them in my Unraid server, they show no errors with the same cables used on Proxmox. Will be running more tests on all drives.

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Buffer I/O error on dev sdd

newpain01

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Neobin

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newpain01

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