blacklisted but not +100

[sylvainFTS]

In your documentation : " For mail addresses on a user’s blacklist, the spam score will be increased by 100. "
When a user blacklists an email address, I don't see the +100 on the spam calculation (on a new email from this blacklisted address)
. Is this normal?

2024-11-01T14:23:22.689095+01:00 mx1 pmg-smtp-filter[523389]: 1B43DB96724D649DEA6B: SA score=23/5 time=0.705 bayes=undefined autolearn=disabled hits=DATE_IN_PAST_03_06(1.076),DKIM_SIGNED(0.1),DKIM_VALID(-0.1),DKIM_VALID_AU(-0.1),DKIM_VALID_EF(-0.1),HTML_FONT_LOW_CONTRAST(0.001),HTML_MESSAGE(0.001),KAM_BODY_URIBL_PCCC(9),MIME_HTML_ONLY(0.1),RAZOR2_CF_RANGE_51_100(2.43),RAZOR2_CHECK(1.729),RCVD_IN_PBL(3.558),RCVD_IN_SBL_CSS(3.558),SPF_HELO_PASS(-0.001),SPF_PASS(-0.001),URIBL_CT_SURBL(0.1),URIBL_DBL_SPAM(2.5)

 

[Stoiko Ivanov]

please verify that the address is indeed matching.
If this does not help - share the complete logs of the mail - and a screenshot from that user's blacklist so we can see why it does not work
(entries in the user lists are logged explicitly in the journal)

 

[sylvainFTS]

Thanks for your reply. I think the email address matches. Here are the screenshots (it's the same email that is hidden):

 

[sylvainFTS]

Does this +100 appear for anyone ?

 

[sylvainFTS]

Does anyone know why the global blacklist works perfectly but not the user blacklist. I have added this rule when the score exceeds 50 (the user blacklist should add 100 but I don't see the +100 in the calculation of the score).

My emails blacklisted by user are always in quarantine but never blocked.

 

[Stoiko Ivanov]

Does this +100 appear for anyone ?

It works with my tests here - as said above if everything matches there is a logline for the user BL match:

Dec 16 09:51:43 pmg pmg-smtp-filter[911]: 6AE61675FEEEEEEEE: sender in user (test@test.example) blocklist

do you maybe have some custom-scores set or some other modification to the spamassassin config on your system?