Billing Change

[vsupport]

This AM I got a message from Paypal for each one of our subscriptions saying that

"Proxmox Server Solutions GmbH canceled your automatic payments"

Anyone else get these?

 

[t.lamprecht]

Hi,

for any subscription related problem it's most often best to contact the office or shop team, as the community forum is mostly for technical support/discussion.
From what I've heard peripherally this can be disregarded, it's not about the subscription but a future renewal due to some minor shop bug detail w.r.t. paypal plugin causing this message for some, but as said, best to ask shop/office contacts for such shop or subscription related questions.

 

[unmake]

This AM I got a message from Paypal for each one of our subscriptions saying that

"Proxmox Server Solutions GmbH canceled your automatic payments"

Anyone else get these?

Just so you know you're not alone, I received such an email too. It's some months until my subscription renews, hopefully they'll send a reminder then.

 

[vsupport]

Just so you know you're not alone, I received such an email too. It's some months until my subscription renews, hopefully they'll send a reminder then.

Thanks.. was starting to think Paypal was hacked again..

 

[EvertM]

My guess is it's because the prices have gone up. 2CPU will now be €190 instead of €180...

But I'm going to check/verify this with the shop.

 

[Alva]

Same notification here. I was wondering if a price increase had triggered the cancellation.

 

[vsupport]

Got a response from office@proxmox.com

Basically saying Paypal subscriptions are no longer being used..

We will have to renew manually..