Backups storage became inactive

Conacious

New Member
Sep 17, 2019
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0
1
27
Hi,
We have a proxmox cluster with 11 nodes.
We have an external storage box for our backups and 2 days ago became inactive.
Seems that there's an auth problem but It was working 2 days ago and no changes to the storage box users made.

Here is the output of /etc/pve/storage.cfg

dir: local
path /var/lib/vz
content iso
maxfiles 0
shared 0

lvmthin: thin
thinpool thin
vgname vg0
content rootdir,images

cifs: storagebox-backups
path /mnt/pve/storagebox-backups
server <storageboxserver>
share <storageboxuser>
content backup
maxfiles 3
username <storageboxuser>

And here is the output of pvesm status
Name Type Status Total Used Available %
local dir active 5232640 1418240 3814400 27.10%
storagebox-backups cifs inactive 0 0 0 0.00%
thin lvmthin active 419430400 20216545 399213854 4.82%

It became inactive in all our 11 nodes.

Thank you.
 

Alwin

Proxmox Staff Member
Staff member
Aug 1, 2017
2,816
247
63
Seems that there's an auth problem but It was working 2 days ago and no changes to the storage box users made.
Are those storagebox users, served by an LDAP or other remote authentication service? Or did IPs get blocked/blacklisted?

Can you mount the storage manually on one of the nodes? Do you see anything relating in the syslog/journal?

It became inactive in all our 11 nodes.
Yes, as the storage.cfg is distributed to all nodes, all of them are involved.
 

Conacious

New Member
Sep 17, 2019
18
0
1
27
The mount point is correctly mounted on the system.

The user is from an external storagebox and we have the password located on
/etc/pve/priv/storagebox-backups.cred, I logged manually to the storagebox and works fine.
 

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