Backups storage became inactive

[Conacious]

Hi,
We have a proxmox cluster with 11 nodes.
We have an external storage box for our backups and 2 days ago became inactive.
Seems that there's an auth problem but It was working 2 days ago and no changes to the storage box users made.

Here is the output of /etc/pve/storage.cfg

dir: local
path /var/lib/vz
content iso
maxfiles 0
shared 0

lvmthin: thin
thinpool thin
vgname vg0
content rootdir,images

cifs: storagebox-backups
path /mnt/pve/storagebox-backups
server <storageboxserver>
share <storageboxuser>
content backup
maxfiles 3
username <storageboxuser>

And here is the output of pvesm status
Name Type Status Total Used Available %
local dir active 5232640 1418240 3814400 27.10%
storagebox-backups cifs inactive 0 0 0 0.00%
thin lvmthin active 419430400 20216545 399213854 4.82%

It became inactive in all our 11 nodes.

Thank you.

 

[Alwin]

Seems that there's an auth problem but It was working 2 days ago and no changes to the storage box users made.

Are those storagebox users, served by an LDAP or other remote authentication service? Or did IPs get blocked/blacklisted?

Can you mount the storage manually on one of the nodes? Do you see anything relating in the syslog/journal?

It became inactive in all our 11 nodes.

Yes, as the storage.cfg is distributed to all nodes, all of them are involved.

 

[Conacious]

The mount point is correctly mounted on the system.

The user is from an external storagebox and we have the password located on
/etc/pve/priv/storagebox-backups.cred, I logged manually to the storagebox and works fine.