Backupproblem Windows 11 Pro with Proxmox Virtual Environment 6.0-4

R

rsit

New Member
Jun 14, 2022
23
1
3
I have big Problems to Backup my Windows 11 Pro VM. The Vm is Stop and no komprimition. The Target have more than 2 TB space.
I dont understand this Problem with the Backup.

2022-07-21 15_57_38-vmmasterserver - Proxmox Virtual Environment - Brave.png

Code: 
2022-07-21 15:21:54 INFO: Starting Backup of VM 309 (qemu)
2022-07-21 15:21:54 INFO: status = stopped
2022-07-21 15:21:55 INFO: update VM 309: -lock backup
2022-07-21 15:21:55 INFO: backup mode: stop
2022-07-21 15:21:55 INFO: ionice priority: 7
2022-07-21 15:21:55 INFO: VM Name: win11-64bit-450gb-ssd-evo-1tb-disk1-work1
2022-07-21 15:21:55 INFO: include disk 'ide0' 'pcie_2tb_disk4:309/vm-309-disk-0.qcow2' 450G
2022-07-21 15:21:55 INFO: creating archive '/media/8tb-hdd-disk2/dump/vzdump-qemu-309-2022_07_21-15_21_54.vma'
2022-07-21 15:21:55 INFO: starting kvm to execute backup task
2022-07-21 15:21:55 INFO: started backup task '8355b37f-2bca-46e6-9550-c04df13bb27f'
2022-07-21 15:21:58 INFO: status: 0% (2407727104/483183820800), sparse 0% (86364160), duration 3, read/write 802/773 MB/s
2022-07-21 15:22:02 INFO: status: 1% (5596839936/483183820800), sparse 0% (105865216), duration 7, read/write 797/792 MB/s
2022-07-21 15:22:33 INFO: status: 2% (9736224768/483183820800), sparse 0% (135266304), duration 38, read/write 133/132 MB/s
2022-07-21 15:23:24 INFO: status: 3% (14582611968/483183820800), sparse 0% (181460992), duration 89, read/write 95/94 MB/s
2022-07-21 15:24:14 INFO: status: 4% (19328991232/483183820800), sparse 0% (281800704), duration 139, read/write 94/92 MB/s
2022-07-21 15:25:06 INFO: status: 5% (24256249856/483183820800), sparse 0% (329830400), duration 191, read/write 94/93 MB/s
2022-07-21 15:25:56 INFO: status: 6% (29006561280/483183820800), sparse 0% (361775104), duration 241, read/write 95/94 MB/s
2022-07-21 15:26:48 INFO: status: 7% (33922547712/483183820800), sparse 0% (386473984), duration 293, read/write 94/94 MB/s
2022-07-21 15:27:38 INFO: status: 8% (38657523712/483183820800), sparse 0% (391249920), duration 343, read/write 94/94 MB/s
2022-07-21 15:28:27 INFO: status: 9% (43572920320/483183820800), sparse 0% (510427136), duration 392, read/write 100/97 MB/s
2022-07-21 15:29:14 INFO: status: 10% (48331030528/483183820800), sparse 0% (581062656), duration 439, read/write 101/99 MB/s
2022-07-21 15:30:01 INFO: status: 11% (53152317440/483183820800), sparse 0% (713617408), duration 486, read/write 102/99 MB/s
2022-07-21 15:30:51 INFO: status: 12% (58051919872/483183820800), sparse 0% (838295552), duration 536, read/write 97/95 MB/s
2022-07-21 15:31:41 INFO: status: 13% (62826020864/483183820800), sparse 0% (909701120), duration 586, read/write 95/94 MB/s
2022-07-21 15:32:31 INFO: status: 14% (67652354048/483183820800), sparse 0% (948367360), duration 636, read/write 96/95 MB/s
2022-07-21 15:33:21 INFO: status: 15% (72522661888/483183820800), sparse 0% (976887808), duration 686, read/write 97/96 MB/s
2022-07-21 15:34:12 INFO: status: 16% (77403193344/483183820800), sparse 0% (1018458112), duration 737, read/write 95/94 MB/s
2022-07-21 15:35:01 INFO: status: 17% (82200100864/483183820800), sparse 0% (1050775552), duration 786, read/write 97/97 MB/s
2022-07-21 15:35:51 INFO: status: 18% (87038951424/483183820800), sparse 0% (1090330624), duration 836, read/write 96/95 MB/s
2022-07-21 15:36:41 INFO: status: 19% (91857158144/483183820800), sparse 0% (1163714560), duration 886, read/write 96/94 MB/s
2022-07-21 15:37:32 INFO: status: 20% (96636764160/483183820800), sparse 0% (1286045696), duration 937, read/write 93/91 MB/s
2022-07-21 15:38:22 INFO: status: 21% (101509693440/483183820800), sparse 0% (1349144576), duration 987, read/write 97/96 MB/s
2022-07-21 15:39:11 INFO: status: 22% (106382753792/483183820800), sparse 0% (1565769728), duration 1036, read/write 99/95 MB/s
2022-07-21 15:40:04 INFO: status: 23% (111202467840/483183820800), sparse 0% (1627820032), duration 1089, read/write 90/89 MB/s
2022-07-21 15:40:54 INFO: status: 24% (115991838720/483183820800), sparse 0% (1722957824), duration 1139, read/write 95/93 MB/s
2022-07-21 15:41:12 INFO: status: 24% (117605072896/483183820800), sparse 0% (1757294592), duration 1157, read/write 89/87 MB/s
2022-07-21 15:41:12 ERROR: job failed with err -5 - Input/output error
2022-07-21 15:41:12 INFO: aborting backup job
2022-07-21 15:41:12 INFO: stopping kvm after backup task
2022-07-21 15:42:18 ERROR: Backup of VM 309 failed - job failed with err -5 - Input/output error

What can i do to fix this Problem ? Sorry for my bad english. School was long time ago.
 
Hi,

Do you have enough space?

Does the backup always fail on only this specific Windows 11?

Can you post the output of storage.cfg cat /etc/pve/storage.cfg in order to know what type of storage are you using for the backups?

AFAIK this ERROR: job failed with err -5 - Input/output error error related to the storage level, did you check your storage using smartctl?
 
Yes the Backupdisk have more than 4 TB place:
2022-07-21 17_09_54-vmmasterserver - Proxmox Virtual Environment - Brave.png

Does the backup always fail on only this specific Windows 11?
Click to expand...
Yes only on this VM with Windows 11. The other VM's are Windows 7.

Code: 
dir: local
        path /var/lib/vz
        content iso,backup,vztmpl

lvmthin: local-lvm
        thinpool data
        vgname pve
        content rootdir,images

dir: backup_8tb_disk1
        path /media/8tb-hdd-disk1
        content backup
        maxfiles 12
        nodes vmmasterserver
        shared 0

dir: backup_8tb_disk2
        path /media/8tb-hdd-disk2
        content backup
        maxfiles 2
        nodes vmmasterserver
        shared 0

dir: pcie_1tb_disk1
        path /media/pcie-ssd-evo-1tb-disk1
        content images
        nodes vmmasterserver
        shared 0

dir: pcie_1tb_disk2
        path /media/pcie-ssd-evo-1tb-disk2
        content images
        nodes vmmasterserver
        shared 0

dir: pcie_1tb_disk3
        path /media/pcie-ssd-evo-1tb-disk3
        content images
        nodes vmmasterserver
        shared 0

dir: backup_8tb_disk3
        path /media/8tb-hdd-disk3
        content backup
        maxfiles 10
        nodes vmmasterserver
        shared 0

dir: backup_8tb_disk4
        path /media/8tb-hdd-disk4
        content images
        nodes vmmasterserver
        shared 0

dir: pcie_2tb_disk4
        path /media/pcie-ssd-pro-2tb-disk4
        content images
        nodes vmmasterserver
        shared 0

nfs: TrueNas
        export /mnt/PCIE4-NVME
        path /mnt/pve/TrueNas
        server 192.168.2.56
        content images
        nodes vmmasterserver

Smartctl

Code: 
root@vmmasterserver:/var/log/vzdump# smartctl -i /dev/sdd
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-5.0.15-1-pve] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Archive HDD
Device Model:     ST8000AS0002-1NA17Z
Serial Number:    Z84134Z9
LU WWN Device Id: 5 000c50 0a3b9dfe9
Firmware Version: AR17
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jul 21 17:16:05 2022 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Code: 
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-5.0.15-1-pve] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Archive HDD
Device Model:     ST8000AS0002-1NA17Z
Serial Number:    Z84134Z9
LU WWN Device Id: 5 000c50 0a3b9dfe9
Firmware Version: AR17
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jul 21 17:14:44 2022 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 937) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x30b5) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.
                                        SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   110   099   006    Pre-fail  Always       -       25557944
  3 Spin_Up_Time            0x0003   090   090   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       18
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   079   060   030    Pre-fail  Always       -       13200365632
  9 Power_On_Hours          0x0032   060   060   000    Old_age   Always       -       35250
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       18
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   063   055   045    Old_age   Always       -       37 (Min/Max 27/41)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   078   078   000    Old_age   Always       -       44746
193 Load_Cycle_Count        0x0032   078   078   000    Old_age   Always       -       44829
194 Temperature_Celsius     0x0022   037   045   000    Old_age   Always       -       37 (0 24 0 0 0)
195 Hardware_ECC_Recovered  0x001a   110   099   000    Old_age   Always       -       25557944
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       8
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       8
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       33321 (161 107 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       480696481832
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       11266080168

SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 

Attachments

  • 2022-07-21 15_57_38-vmmasterserver - Proxmox Virtual Environment - Brave.png
    2022-07-21 15_57_38-vmmasterserver - Proxmox Virtual Environment - Brave.png
    14.6 KB · Views: 5
Your disk got offline uncorrectible errors so some bad sectors. And no smart tests were logged.
You could run a long selftest with smartctl -t long /dev/sdd to see if there are problems accessing some sectors.
 
Last edited:
I have test the Backup with a NAS and freenas ZFS system as Backup. Same Problem i dont think thats a DIskproblem
 
Hi,
please also check the disk where the qcow2 file is residing on (the IO error might be happening upon read). Is there anything in /var/log/syslog during the backup?
 
Its right the sources have a problem:
Code: 
cp: error reading 'vm-309-disk-0.qcow2': Input/output error
. what can i do to backup this VM ?
 
Please check if the drive is connected properly. If it is, it's likely failing. Don't use it anymore and use a tool like ddrescue to get an image copy of what can still be salvaged.
 
You must log in or register to reply here.

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Quick Navigation

Home Get Subscription Wiki Downloads Proxmox Customer Portal About

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!
Community platform by XenForo® © 2010-2024 XenForo Ltd.
Top Bottom