Backup Problem

pakuzaz

Active Member
Apr 27, 2020
438
26
28
35
Guten Morgen,

um 2:15 täglich startet das Backup von unserem ERP System. Nach kurzer Zeit kommt folgender fehler und die VM ist nicht mehr erreichbar:

Code:
INFO: starting new backup job: vzdump 1XX 1XX 1XX 1XX 1XX --storage PBS-Backup --mailnotification failure --compress zstd --quiet 1 --mailto XXX@musterdomain.de --mode snapshot
INFO: skip external VMs: 1XX, 1XX, 1XX, 1XX
INFO: Starting Backup of VM 1XX (qemu)
INFO: Backup started at 2020-12-08 02:15:02
INFO: status = running
INFO: VM Name: srv-ERP
INFO: include disk 'sata0' 'Storage1:1XX/vm-1XX-disk-0.qcow2' 510G
INFO: include disk 'sata1' 'Storage1:1XX/vm-1XX-disk-1.qcow2' 910G
INFO: include disk 'efidisk0' 'Storage1:1XX/vm-1XX-disk-2.qcow2' 128K
INFO: backup mode: snapshot
INFO: ionice priority: 7
INFO: creating Proxmox Backup Server archive 'vm/1XX/2020-12-08T01:15:02Z'
INFO: issuing guest-agent 'fs-freeze' command
INFO: issuing guest-agent 'fs-thaw' command
ERROR: VM 1XX qmp command 'guest-fsfreeze-thaw' failed - got timeout
ERROR: VM 1XX qmp command 'backup' failed - got timeout
INFO: aborting backup job
ERROR: VM 1XX qmp command 'backup-cancel' failed - got timeout
ERROR: Backup of VM 1XX failed - VM 1XX qmp command 'backup' failed - got timeout
INFO: Failed at 2020-12-08 02:26:41
INFO: Backup job finished with errors

TASK ERROR: job errors

In der Vm selber kommt zur gleichen Zeit folgender Fehler:

1607424078577.png

1607424099564.png

Die VM muss nach dem Fehler gestoppt und wieder gestartet werden damit sie erreichbar ist.


Paketversion:

Code:
proxmox-ve: 6.3-1 (running kernel: 5.4.73-1-pve)
pve-manager: 6.3-2 (running version: 6.3-2/22f57405)
pve-kernel-5.4: 6.3-1
pve-kernel-helper: 6.3-1
pve-kernel-5.4.73-1-pve: 5.4.73-1
pve-kernel-5.4.65-1-pve: 5.4.65-1
pve-kernel-5.4.60-1-pve: 5.4.60-2
pve-kernel-5.4.44-2-pve: 5.4.44-2
pve-kernel-5.4.34-1-pve: 5.4.34-2
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.4-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: not correctly installed
ifupdown2: 3.0.0-1+pve3
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.16-pve1
libproxmox-acme-perl: 1.0.5
libproxmox-backup-qemu0: 1.0.2-1
libpve-access-control: 6.1-3
libpve-apiclient-perl: 3.0-3
libpve-common-perl: 6.2-6
libpve-guest-common-perl: 3.1-3
libpve-http-server-perl: 3.0-6
libpve-storage-perl: 6.3-1
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.3-1
lxcfs: 4.0.3-pve3
novnc-pve: 1.1.0-1
proxmox-backup-client: 1.0.5-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.4-3
pve-cluster: 6.2-1
pve-container: 3.3-1
pve-docs: 6.3-1
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-3
pve-firmware: 3.1-3
pve-ha-manager: 3.1-1
pve-i18n: 2.2-2
pve-qemu-kvm: 5.1.0-7
pve-xtermjs: 4.7.0-3
qemu-server: 6.3-1
smartmontools: 7.1-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 0.8.5-pve1

Gruß

Pakuzaz
 
Last edited:

gmed

Well-Known Member
Dec 20, 2013
579
68
48
Sind die Quemu-Guest Additins in der VM installiert und aktuell?
 

gmed

Well-Known Member
Dec 20, 2013
579
68
48
Wurden due Guest-Additions als Administrator installiert?
Sieht so aus, dass diese eine VSS-Schattenkopie anfordern und das nicht dürfen?
 

gmed

Well-Known Member
Dec 20, 2013
579
68
48
Unsere 2012er haben die Version x171x der Guest-Additions und das Backup läuft auch als Snapshot?
 

gmed

Well-Known Member
Dec 20, 2013
579
68
48
Ich schau morgen früh mal auf unsere 2012, was die sagen. Ok?
 

Stoiko Ivanov

Proxmox Staff Member
Staff member
May 2, 2018
5,997
833
148

pakuzaz

Active Member
Apr 27, 2020
438
26
28
35
Guten Morgen,

bitte mal in den richtigen Bereich verschieben danke :)

Und nebenbei leider besteht das Problem weiterhin.


2020-12-17 19:41:51 ERROR: VM 1** qmp command 'backup-cancel' failed - got timeout
2020-12-17 19:41:51 ERROR: Backup of VM 1** failed - VM 1** qmp command 'backup' failed - got timeout
 

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