Backup of live pfSense VM to NAS fails

madbrain

New Member
Apr 15, 2026
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I have a NAS to which I backup my VMs and containers.
All my containers backup to this NAS fine.
Not so for my two VMs - pfSense and Home assistant OS. Here is a log from the pfSense backup :

INFO: starting new backup job: vzdump 103 --mode snapshot --node proxmox --compress 0 --notes-template '{{guestname}}' --notification-mode notification-system --storage zfs_nas --remove 0
INFO: Starting Backup of VM 103 (qemu)
INFO: Backup started at 2026-08-28 06:54:48
INFO: status = running
INFO: VM Name: pfSense
INFO: include disk 'sata0' 'xfs_storage:103/vm-103-disk-1.qcow2' 61058M
INFO: include disk 'efidisk0' 'xfs_storage:103/vm-103-disk-0.qcow2' 528K
INFO: backup mode: snapshot
INFO: ionice priority: 7
INFO: creating vzdump archive '/mnt/backups/dump/vzdump-qemu-103-2026_08_28-06_54_48.vma'
INFO: skipping guest filesystem freeze - disabled in VM options
INFO: starting backup via QMP command
INFO: started backup task 'bcf0ebcb-e9ad-4622-a747-0172a4a3158a'
INFO: resuming VM again
INFO: 11% (6.7 GiB of 59.6 GiB) in 3s, read: 2.2 GiB/s, write: 711.9 MiB/s
INFO: 25% (15.3 GiB of 59.6 GiB) in 6s, read: 2.9 GiB/s, write: 727.9 MiB/s
INFO: 42% (25.3 GiB of 59.6 GiB) in 9s, read: 3.3 GiB/s, write: 446.3 MiB/s
INFO: 52% (31.3 GiB of 59.6 GiB) in 12s, read: 2.0 GiB/s, write: 402.3 MiB/s
INFO: 64% (38.6 GiB of 59.6 GiB) in 15s, read: 2.4 GiB/s, write: 631.7 MiB/s
INFO: 79% (47.2 GiB of 59.6 GiB) in 18s, read: 2.9 GiB/s, write: 272.1 MiB/s
INFO: 88% (52.8 GiB of 59.6 GiB) in 21s, read: 1.9 GiB/s, write: 197.1 MiB/s
INFO: 100% (59.6 GiB of 59.6 GiB) in 45s, read: 290.9 MiB/s, write: 38.3 MiB/s
ERROR: vma_writer_close: close failed - Host is down
INFO: aborting backup job
INFO: resuming VM again
ERROR: Backup of VM 103 failed - vma_writer_close: close failed - Host is down
INFO: Failed at 2026-08-28 06:55:34
INFO: Backup job finished with errors
INFO: notified via target `mail-to-root`
TASK ERROR: job errors

The NAS host is most definitely not down.

If I shut down this pfSense VM, I am able to back it up to the NAS without this error.

Also, I can back them up to local storage without this error, even if they are live.

Same exact symptom with the HAOS VM.

I have other VMs that are not always on, for instance an HAOS development VM. I can back it up to NAS without problem, whether it's running or not.

So, the problem seems to be very specific to the 2 live VMs I have - I can't back up either of them to NAS for some reason.

The NAS is a Ubuntu box. The ZFS volume is mounted over Samba and defined as directory storage. Here is the /etc/fstab entry and GUI config :

//server10g.localdomain/zfs/Backups/proxmox /mnt/backups cifs credentials=/etc/creds,x-systemd.automount,x-systemd.idle-timeout=60,nofail,uid=100000,gid=100000,file_mode=0777,dir_mode=0777,iocharset=utf8,vers=3.0 0 0

The NAS is not always-on - I use WOL to wake it up when needed. I trigger the backup job manually. It is not scheduled.

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An uneducated guess, and one that assumes the 'vma_writer_close: close failed - Host is down' is not what's implied! But, could your live guest backup be failing because you do not have qemu agent installed (VMs) or enabled (PVE guest config)? Since they successfully backup when off/shutdown.
Scratch that. I just reread your post. Live backups are working to local storage.
 
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Is your link between Proxmox and the NAS routed through that pfSense VM? I would created a non routed link between Proxmox and the NAS on the same VLAN.