Backup freezed without error msg

[hmelgers]

Hello

I'm still running 3.4 without issues but today i see a backup that has been running for 4 days without any progress, looks like it freezed and is just sitting there. Is it ok to just kill the process and try again ?

this is in the log:

INFO: status: 97% (41791520768/42949672960), sparse 48% (20953309184), duration 1703, 977/0 MB/s
INFO: status: 100% (42949672960/42949672960), sparse 51% (22111461376), duration 1705, 579/0 MB/s
INFO: transferred 42949 MB in 1705 seconds (25 MB/s)
INFO: archive file size: 6.97GB
INFO: delete old backup '/mnt/pve/jumbo2/dump/vzdump-qemu-103-2017_03_04-01_01_52.vma.gz'
INFO: Finished Backup of VM 103 (00:28:29)
INFO: Starting Backup of VM 109 (qemu)
INFO: status = running
INFO: update VM 109: -lock backup
INFO: backup mode: snapshot
INFO: ionice priority: 7
INFO: creating archive '/mnt/pve/jumbo2/dump/vzdump-qemu-109-2017_03_25-01_29_41.vma.gz'
INFO: started backup task '63d3e2a4-3334-47b2-a397-1888281baaa1'
INFO: status: 0% (0/34359738368), sparse 0% (0), duration 3, 0/0 MB/s

 

[wolfgang]

Hi,

is your backup storage on a NFS-server?

If yes check if the server works correct.

 

[hmelgers]

Hi Wolfgang,

Yes, i suspect it was under high load when the freeze happened, it's working ok now. But how to get out of this situation ?
Is there any procedure to kill the backup job ?

Best regards,
Hans

 

[wolfgang]

Open the backup task and push the stop button.

 

[hmelgers]

Totally overlooked that one, thanks!