Backup error to nfs storage

[informant]

hi all, i have a problem, i have automatical backups, they works many times. but in last 3 days i get message:

backup failed: multiple problems
could not get storage information for 'A2F': storage 'A2F' is not online

VMID	NAME	STATUS	TIME	SIZE	FILENAME
TOTAL​	00:00:00	0KB

if i make a manuall backup in web gui it works, but automativcal backups doens´t work, what is the problem here? well storage is reachable and manuel backups works, only automatival backups doesn´t work. any ideas?
regards

 

[dcsapak]

what is the output of 'pvesm status" anything in the logs at the times the automatic backup runs? what is the content of /etc/vzdump.conf ?
also please post a 'pveversion -v'

 

[informant]

hi dcsapak,
pvesm status Name Type Status Total Used Available % A2F nfs active 3827556800 274916992 3552115520 7.18% local dir active 858705992 170628264 644388156 19.87%

pveversion -v proxmox-ve: 6.3-1 (running kernel: 5.4.78-1-pve) pve-manager: 6.3-2 (running version: 6.3-2/22f57405) pve-kernel-5.4: 6.3-2 pve-kernel-helper: 6.3-2 pve-kernel-5.4.78-1-pve: 5.4.78-1 pve-kernel-5.4.60-1-pve: 5.4.60-2 pve-kernel-4.15: 5.4-19 pve-kernel-4.15.18-30-pve: 4.15.18-58 pve-kernel-4.10.15-1-pve: 4.10.15-15 ceph-fuse: 12.2.11+dfsg1-2.1+b1 corosync: 3.0.4-pve1 criu: 3.11-3 glusterfs-client: 5.5-3 ifupdown: 0.8.35+pve1 ksm-control-daemon: 1.3-1 libjs-extjs: 6.0.1-10 libknet1: 1.16-pve1 libproxmox-acme-perl: 1.0.5 libproxmox-backup-qemu0: 1.0.2-1 libpve-access-control: 6.1-3 libpve-apiclient-perl: 3.1-1 libpve-common-perl: 6.3-1 libpve-guest-common-perl: 3.1-3 libpve-http-server-perl: 3.0-6 libpve-storage-perl: 6.3-2 libqb0: 1.0.5-1 libspice-server1: 0.14.2-4~pve6+1 lvm2: 2.03.02-pve4 lxc-pve: 4.0.3-1 lxcfs: 4.0.3-pve3 novnc-pve: 1.1.0-1 proxmox-backup-client: 1.0.5-1 proxmox-mini-journalreader: 1.1-1 proxmox-widget-toolkit: 2.4-3 pve-cluster: 6.2-1 pve-container: 3.3-1 pve-docs: 6.3-1 pve-edk2-firmware: 2.20200531-1 pve-firewall: 4.1-3 pve-firmware: 3.1-3 pve-ha-manager: 3.1-1 pve-i18n: 2.2-2 pve-qemu-kvm: 5.1.0-7 pve-xtermjs: 4.7.0-3 qemu-server: 6.3-1 smartmontools: 7.1-pve2 spiceterm: 3.1-1 vncterm: 1.6-2 zfsutils-linux: 0.8.5-pve1

cat /etc/vzdump.conf # vzdump default settings #tmpdir: DIR #dumpdir: DIR #storage: STORAGE_ID #mode: snapshot|suspend|stop #bwlimit: KBPS #ionice: PRI #lockwait: MINUTES #stopwait: MINUTES #size: MB #stdexcludes: BOOLEAN #mailto: ADDRESSLIST #maxfiles: N #script: FILENAME #exclude-path: PATHLIST #pigz: N

syslog:
Dec 4 00:58:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 00:58:35 scp pvestatd[1274]: status update time (10.029 seconds) Dec 4 00:59:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 00:59:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 00:59:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:00:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:00:01 scp CRON[13714]: (root) CMD (vzdump 100 --quiet 1 --mode snapshot --mailto backup@domain.de --mailnotification always --compress zstd --storage A2F) Dec 4 01:00:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:00:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:00:02 scp vzdump[13715]: <root@pam> starting task UPID:scp:00003594:0057AFE8:5FC97C02:vzdump:100:root@pam: Dec 4 01:00:05 scp pvestatd[1274]: storage 'A2F' is not online Dec 4 01:00:05 scp pvestatd[1274]: status update time (10.090 seconds) Dec 4 01:00:12 scp vzdump[13716]: could not get storage information for 'A2F': storage 'A2F' is not online Dec 4 01:00:12 scp vzdump[13715]: <root@pam> end task UPID:scp:00003594:0057AFE8:5FC97C02:vzdump:100:root@pam: could not get storage information for 'A2F': storage 'A2F' is not online Dec 4 01:00:12 scp postfix/pickup[5333]: 668B5200426: uid=0 from=<root> Dec 4 01:00:12 scp postfix/cleanup[13743]: 668B5200426: message-id=<20201204000012.668B5200426@scp.domain2.de> Dec 4 01:00:12 scp postfix/qmgr[1261]: 668B5200426: from=<root@scp.domain2.de>, size=1592, nrcpt=1 (queue active) Dec 4 01:00:13 scp pvestatd[1274]: status update time (7.513 seconds) Dec 4 01:00:25 scp postfix/smtp[13745]: 668B5200426: to=<backup@domain.de>, relay=mail.domain.de[111.222.333.444]:25, delay=13, delays=0.04/0.01/0.27/13, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 15D99A9261) Dec 4 01:00:25 scp postfix/qmgr[1261]: 668B5200426: removed Dec 4 01:01:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:01:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:01:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:02:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:02:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:02:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:03:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:03:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:03:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:04:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:04:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:04:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:05:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:05:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:05:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:06:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:06:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:06:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:07:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:07:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:07:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:08:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:08:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:08:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:09:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:09:01 scp systemd[1]: pvesr.service: Succeeded. Dec 4 01:09:01 scp systemd[1]: Started Proxmox VE replication runner. Dec 4 01:10:00 scp systemd[1]: Starting Proxmox VE replication runner... Dec 4 01:10:01 scp systemd[1]: pvesr.service: Succeeded.
storage is online 24h.... is a qnap storage.

 

[ShaneDeak]

Hello!
I know it's an older post, but I have the same problem, also with a qnap nas. Did you find a solution?