[ask]can't access web interface from internet

[El_makong]

hello guys,
i recently changed IP of my server. if i access the web interface via VPN, it loaded...but when i connect from public connection, the result always slow loading(sometime crashed) with error "ERR_TIMED_OUT" on chrome.i already tried to update proxmox, clearing my browser cache, try to open with another browser, and no result..still like that...
using proxmox latest(recently updated)
eth1 with vmbr0 bridge

need help ASAP...thanks before..

 

[kotakomputer]

Do you mean login to Proxmox successful or not? Or successful but sometime Timeout?

 

[El_makong]

not like that...when i try to access the web interface, using vpn to the server, the page loaded..but if i use normal connection, it wont load..

 

[kotakomputer]

Try to check VPN router. Make a PING and #traceroute test.

 

[El_makong]

ping and traceroute from router seems like no problem at all...from my pc too(using normal connection)

 

[kotakomputer]

# pve-firewall status
If enable try to stop, then try to disable firewall/iptables, especially port 8006