8.2 - No Hard Drive Found

[mddunn24]

Dell PowerEdge R240
Bios - 2.16.0

We are trying to install 8.2 on our test host. We have had zero issue installing late versions of 7, 8.0, and 8.1. At first I thought it was a bios issue running (1.3.3) so I updated to 2.16.0 but still getting no hard drive found.

Any ideas?

 

[Moayad]

Hi,

Could you please provide us with the output of the `pveversion -v` command?

 

[zzz09700]

Do you happen to have megaraid-sas supporting your server's RAID card on older PVE installations?

 

[mddunn24]

Hi,

Could you please provide us with the output of the `pveversion -v` command?

Is there a way to run this command during the install and/or at the point where it says the hard drive was not found?

As of now, I put that host on 8.1.4 and this is the output.

Edit - to add I'm trying this as a fresh install from a virtual CDRom in iDrac.

root@test-host1:~# pveversion -v
proxmox-ve: 8.1.0 (running kernel: 6.5.11-8-pve)
pve-manager: 8.1.4 (running version: 8.1.4/ec5affc9e41f1d79)
proxmox-kernel-helper: 8.1.0
proxmox-kernel-6.5: 6.5.11-8
proxmox-kernel-6.5.11-8-pve-signed: 6.5.11-8
ceph-fuse: 17.2.7-pve2
corosync: 3.1.7-pve3
criu: 3.17.1-2
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx8
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-4
libknet1: 1.28-pve1
libproxmox-acme-perl: 1.5.0
libproxmox-backup-qemu0: 1.4.1
libproxmox-rs-perl: 0.3.3
libpve-access-control: 8.0.7
libpve-apiclient-perl: 3.3.1
libpve-common-perl: 8.1.0
libpve-guest-common-perl: 5.0.6
libpve-http-server-perl: 5.0.5
libpve-network-perl: 0.9.5
libpve-rs-perl: 0.8.8
libpve-storage-perl: 8.0.5
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 5.0.2-4
lxcfs: 5.0.3-pve4
novnc-pve: 1.4.0-3
proxmox-backup-client: 3.1.4-1
proxmox-backup-file-restore: 3.1.4-1
proxmox-kernel-helper: 8.1.0
proxmox-mail-forward: 0.2.3
proxmox-mini-journalreader: 1.4.0
proxmox-offline-mirror-helper: 0.6.4
proxmox-widget-toolkit: 4.1.3
pve-cluster: 8.0.5
pve-container: 5.0.8
pve-docs: 8.1.3
pve-edk2-firmware: 4.2023.08-3
pve-firewall: 5.0.3
pve-firmware: 3.9-1
pve-ha-manager: 4.0.3
pve-i18n: 3.2.0
pve-qemu-kvm: 8.1.5-2
pve-xtermjs: 5.3.0-3
qemu-server: 8.0.10
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.2.2-pve1

 

[mddunn24]

Do you happen to have megaraid-sas supporting your server's RAID card on older PVE installations?

I ended up fresh installing 8.1 on the test host I was having issues on while we troubleshoot this issue. The existing version does indeed reflect megraid_sas

root@test-host1:~# lsmod | grep raid
raid6_pq 118784 1 btrfs
megaraid_sas 192512 4
root@test-host1:~#

edit - spelling

 

[zzz09700]

Some raid cards drive by magaraid_sas seems to be broken either due to secure boot/UEFI standard compliance or other don't-know-what reasons with kernel 6.7/6.8/6.9

Odd enough, some rebranded LSI cards (HP/Dell/etc) are working fine.

All of those RAID cards are history in where I work for, along with those old fancy 10K RPM spinning disks so I can only recommend staying with kernel 6.5 until you retire those cards too.