Can't figure out how to apply the license.

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forbin

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Dec 16, 2021
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We've been running the free version of PVE 7 for a couple of years. We just purchased licenses, but we can't figure out how/where to apply the license.
 
It's not technically a license, it's a support subscription. Use the Proxmox GUI and go to the node (for which you bought a subscription) and then Subscription (at the bottom of the list that starts with Search and Summary) and then click Upload Subscription Key.
 
leesteken said:
It's not technically a license, it's a support subscription. Use the Proxmox GUI and go to the node (for which you bought a subscription) and then Subscription (at the bottom of the list that starts with Search and Summary) and then click Upload Subscription Key.
Click to expand...
Thanks for the feedback. When I click the "Upload key" button, it spins for a while and eventually pops up a dialog that says, "Connection error - timeout." I assume this is because we block traffic to sites outside the United States by default so it cannot reach the registration server. Is there a list of IP addresses that we need to whitelist?
 
forbin said:
Thanks for the feedback. When I click the "Upload key" button, it spins for a while and eventually pops up a dialog that says, "Connection error - timeout." I assume this is because we block traffic to sites outside the United States by default so it cannot reach the registration server. Is there a list of IP addresses that we need to whitelist?
Click to expand...
I don't know, sorry. Maybe contact the seller of the subscriptions for specific help with that?
 
leesteken said:
I don't know, sorry. Maybe contact the seller of the subscriptions for specific help with that?
Click to expand...
I bought the subscription from the ProxMox web site. I'm hoping someone from ProxMox will see the question. Thanks anyway.
 
Reviving a necro thread since it was the top search result ...

I ran into this today and it was a broken IPv6 setup on my end. Setting the IPv4 precedence in gai.conf resolved it for me.
 
mthird said:
I ran into this today and it was a broken IPv6 setup on my end.
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Yes, I experienced the very same, several years ago. The higher priority of IPv6 over IPv4 (if both are present) is fine... until it is not. :-(


To be clear: in my case this was a local network problem, with an incomplete IPv6 setup - a not correctly setup gateway.

One of my main complains in the Linux (and Win*) context for the last three decades is: we need better - and helpful! - error messages!
 
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