Bug ??? Adding a Mail to Whitelist adds also an empty entry to Blocklist

[liszca]

In the database it looks like that:

|*@example.com|WL|*@microsoft.com|1772110006
|*@example.com|BL | |1772110006

I am asking if this is correct, because in Spam quarentine there was a Mail from @microsoft.com but it got caught by a mailing list, so far its clear what happend.

But when I marked them and hit "Deliver" no mails got delivered, but I got this message:

Diagnostic-Code: smtp; 554 5.7.1 <mark@example.com>: Recipient address
    rejected: Blacklisted

And the message got lost!(?)

 

[liszca]

when Delivering an E-Mail because it was in Spam Quarantine get "Undelivered Mail Returned to Sender" in postmaster@3dds.io.

Maybe here is the problem, it tried to deliver the mail as postmaster@mail.3dds.io. how to change this into postmaster@3dds.io?


@Forum mod, I got in the wrong forum can this thread be moved to the English section?

 

[Stoiko Ivanov]

But when I marked them and hit "Deliver" no mails got delivered, but I got this message:
Diagnostic-Code: smtp; 554 5.7.1 <mark@example.com>: Recipient address rejected: Blacklisted

hm - that response code does not look like it's coming from a regular PMG - maybe check the logs of the mailserver that should have received the message.

else - yes the message is gone (technically it is still on the disk as long as the quarantine life-time of the message has not expired) in general - once a mail is rejected with a permanent error-code (5xx) it is dropped in general.

I hope this helps!

@Forum mod, I got in the wrong forum can this thread be moved to the English section?

done

 

[liszca]

Same direction as the hint from Janus57:

J

Post in thread 'Cannot "deliver" SPAM from quarentine'

Friday at 23:47

Hi,

Is "192.168.178.139" your mail server ?
If yes the reject seem to come from it.

Best regards,

• janus57

• 

I only had to add PMG to my Mailservers Welcomlist.