[SOLVED] Backup_Server: error fetching datastores

Kev7274

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Feb 5, 2025
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Started getting this error today and I'm not sure as to why. Things have been working fine for months.

Backup_Server: error fetching datastores - 500 Can't connect to 192.168.0.xxx:8007 (Connection timed out) (500)

I can access my PBS server by the IP fine. Any command I can run to see what the issue is?
 
A reboot seems to bring thing sback,but then connection is lost again.
 
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Hi,
did you check if you maybe have duplicate IP addresses assigned? You can check the output of ip neigh and compare mac addresses.
 
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Hi,
did you check if you maybe have duplicate IP addresses assigned? You can check the output of ip neigh and compare mac addresses.
Thanks, I will try that later. I can also unplug the Network cable and it does the same as a reboot. Works for a few seconds, then times out.
 
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Run the command and saw some IPs pop up,but none were the IP of my backup server and the Mac address wasn't part of any of those IP addresses.
 
I can Ping from the Proxmox server to the PBS and from PBS to the Proxmox Server,so appears the network is working.
 
Hi,


The error means your Proxmox server can’t reach the backup server on the special backup port (8007), even though the web page works.


You can try:
• Restarting the backup server
• Checking if any firewall is blocking the connection
• Making sure the backup service is running


Usually, it’s just a temporary connection or service issue.
 
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I restarted the backup server and still had the issue. I restarted Proxmox and things seem to be working ok now.