Tracking Center PMG 8 communication failure (0)

[thuanct]

Hi all,

I am encountering a communication failure (0) error in the tracking center.

I can still use tracking-center if I choose a start time of May 29, 2024 or earlier. Start time after May 29, 2024 I cannot use it and get a communication failure error (0)

How can I resolve this error?


Thanks & Regards.

 

[submissionsanzeiger]

I'm having the same error now.
When I use the command on the shell directly, it shows results, but web UI show this.
Need help please

 

[mystic]

I'm having the same error. Need help.

 

[keeka]

Permissions messed up on one or more of /var/log/syslog* files? I'm guessing the PMG webui invokes pmg-log-tracker as www-data user.

 

[mystic]

Permissions messed up on one or more of /var/log/syslog* files? I'm guessing the PMG webui invokes pmg-log-tracker as www-data user.

Is it OK?

 

[keeka]

On my instance of PMG (CT) and my other debian installs, /var/log/syslog is world readable.

root@smtp:~# ls -alh /var/log/syslog
-rw-r--r-- 1 root root 4.8M Feb 22 08:21 /var/log/syslog

Check logrotate config.

Your current syslog file looks prettu big! You might want to investigate the cause.