[SOLVED] Timeout while talking to Proxmox Backup Server

[hellfire]

I just had a strange issue with Proxmox Backup Server.

# proxmox-backup-manager versions 
proxmox-backup-server 3.2.9-1 running version: 3.2.8

The situation was:

• The storage was offline (grey question marks in admin interface)
• The storage could not be accessed (Error message something like: Timeout when accessing ip.address.of.storage.server)
• When trying to check the port 8007 via nmap, port 8007 showed "filtered", as if there where firewall rules in place blocking access - even when checking with nmap from the server itself
• There are no firewall rules in place

Resolution:

Rebooting the server resolved the issue.

 

[Chris]

Hi,

• The storage was offline (grey question marks in admin interface)
• The storage could not be accessed (Error message something like: Timeout when accessing ip.address.of.storage.server)
• When trying to check the port 8007 via nmap, port 8007 showed "filtered", as if there where firewall rules in place blocking access

I guess this is what you see from a PVE host accessing the PBS as client.

Most likely you did run into this bug, which has been fixed with proxmox-backup-server in version 3.2.9.

proxmox-backup-server 3.2.9-1 running version: 3.2.8

Your running version is still the one affected by the bug. Try restarting the services via systemctl restart proxmox-backup.service proxmox-backup-proxy.service or reboot the Proxmox Backup Server.