whitelist receiver

Jun 13, 2024
16
1
3
Hi,

i am trying to whitelist all mail sent to one user (so he receive everything and bypass the quarantine).

i added him to the mail proxy (receiver) whitelist. but some of his spam still get caught by the quarantine.

I did not see an option to add a receiver in the who whitelist. any ideas?

thanks
 
The logs for each mail should indicate which rule caused the action taken (Accept, Quarantine, Block) - check the logs and adapt your rule priorities.

I hope this helps!
 
I doubled checked the rules and whitelist should be before the spam.
the rule that blocks it is Quarantine/Mark Spam (Level 3) (priority 80)
my whitelist has a priority of 90.

I added the whitelist in the mail proxy / whitelist

not sure if it changes anything?