vmware tools error after migrating from ESX to Proxmox

maria77madrid

New Member
Nov 5, 2024
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HI all,

After migrating a VM from an ESX to a Proxmox Server, I am getting the error: " VMWare Tools unrecoverable error: (hot-xxx). Exception 0xc00000096 has occured.

Before anyone says it, I know I could uninstall the vmware tools from a VM before starting the migration, but my question is why is this happening, as I have watch some videos from Proxmox Migration, and read many articles about it, also searched everywhere and I cannot find any article related to a proxmox migration, mentioning this Issue.

Of course trying to uninstall the vmware tools fails, with no error message at all, I have also tried this.

Am I the only person having this Issue?, otherwise the migration tool is great.

I would be greatful for any inside about this Issue?
 
While this issue isn’t universally encountered, it seems that the remaining VMware Tools or their remnants are causing conflicts post-migration. The key steps here are removing VMware Tools entirely and ensuring the Proxmox tools (like the QEMU guest agent) are installed for proper integration. Or you can try other methods to migrate the VMs.
 
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Has anyone found a solution that doesn't involve removing VMTools? When we do, the hardware hash changes and a software license that depends on this hash to activate the software suddenly expires. Yes, I can go to the vendor to ask for a new one but would rather fix whatever is causing the error to happen in the first place.
 
Has anyone found a solution that doesn't involve removing VMTools? When we do, the hardware hash changes and a software license that depends on this hash to activate the software suddenly expires. Yes, I can go to the vendor to ask for a new one but would rather fix whatever is causing the error to happen in the first place.

I found this powershell script to do the job quite nicely.

https://gist.github.com/broestls/f872872a00acee2fca02017160840624

Just manually stop the services, the script reports still running before continuing.
After a reboot vmware-tools are usually gone.