VM unknown status with gray status mark

number5

New Member
Mar 22, 2021
19
1
3
United States
I have found a couple of threads (here, here) indicating something similar, but my issue seems to be different enough to warrant its own thread. The issue is similar in behavior: VMs are showing up as "unknown status" with a gray status mark, and without a name (only the VM ID is shown), but randomly so. VMs will occasionally regain their correct status, while at other times they lose it. The VMs appear to be operational though, and any power operations can be carried out through the menu on the top right in the browser, when the VM is selected, and through the CLI. One other thing I noticed is that the summary page for each VM is reporting the VM state correctly; the name of each VM shows up and their power state is accurate.

This is happening across my entire cluster. Restarting pvestatusd appears to have no effect and neither does restarting pveproxy.

Here's some info from one of my hosts (all of them are on the same version):

Code:
proxmox-ve: 6.4-1 (running kernel: 5.4.124-1-pve)
pve-manager: 6.4-13 (running version: 6.4-13/9f411e79)
pve-kernel-5.4: 6.4-4
pve-kernel-helper: 6.4-4
pve-kernel-5.4.124-1-pve: 5.4.124-1
pve-kernel-5.4.106-1-pve: 5.4.106-1
ceph: 15.2.13-pve1~bpo10
ceph-fuse: 15.2.13-pve1~bpo10
corosync: 3.1.2-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: residual config
ifupdown2: 3.0.0-1+pve4~bpo10
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.20-pve1
libproxmox-acme-perl: 1.1.0
libproxmox-backup-qemu0: 1.1.0-1
libpve-access-control: 6.4-3
libpve-apiclient-perl: 3.1-3
libpve-common-perl: 6.4-3
libpve-guest-common-perl: 3.1-5
libpve-http-server-perl: 3.2-3
libpve-network-perl: 0.6.0
libpve-storage-perl: 6.4-1
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.6-2
lxcfs: 4.0.6-pve1
novnc-pve: 1.1.0-1
openvswitch-switch: 2.12.3-1
proxmox-backup-client: 1.1.10-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.6-1
pve-cluster: 6.4-1
pve-container: 3.3-6
pve-docs: 6.4-2
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-4
pve-firmware: 3.2-4
pve-ha-manager: 3.1-1
pve-i18n: 2.3-1
pve-qemu-kvm: 5.2.0-6
pve-xtermjs: 4.7.0-3
qemu-server: 6.4-2
smartmontools: 7.2-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 2.0.4-pve1
 
I have found a couple of threads (here, here) indicating something similar, but my issue seems to be different enough to warrant its own thread. The issue is similar in behavior: VMs are showing up as "unknown status" with a gray status mark, and without a name (only the VM ID is shown), but randomly so. VMs will occasionally regain their correct status, while at other times they lose it. The VMs appear to be operational though, and any power operations can be carried out through the menu on the top right in the browser, when the VM is selected, and through the CLI. One other thing I noticed is that the summary page for each VM is reporting the VM state correctly; the name of each VM shows up and their power state is accurate.

This is happening across my entire cluster. Restarting pvestatusd appears to have no effect and neither does restarting pveproxy.

Here's some info from one of my hosts (all of them are on the same version):

Code:
proxmox-ve: 6.4-1 (running kernel: 5.4.124-1-pve)
pve-manager: 6.4-13 (running version: 6.4-13/9f411e79)
pve-kernel-5.4: 6.4-4
pve-kernel-helper: 6.4-4
pve-kernel-5.4.124-1-pve: 5.4.124-1
pve-kernel-5.4.106-1-pve: 5.4.106-1
ceph: 15.2.13-pve1~bpo10
ceph-fuse: 15.2.13-pve1~bpo10
corosync: 3.1.2-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: residual config
ifupdown2: 3.0.0-1+pve4~bpo10
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.20-pve1
libproxmox-acme-perl: 1.1.0
libproxmox-backup-qemu0: 1.1.0-1
libpve-access-control: 6.4-3
libpve-apiclient-perl: 3.1-3
libpve-common-perl: 6.4-3
libpve-guest-common-perl: 3.1-5
libpve-http-server-perl: 3.2-3
libpve-network-perl: 0.6.0
libpve-storage-perl: 6.4-1
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.6-2
lxcfs: 4.0.6-pve1
novnc-pve: 1.1.0-1
openvswitch-switch: 2.12.3-1
proxmox-backup-client: 1.1.10-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.6-1
pve-cluster: 6.4-1
pve-container: 3.3-6
pve-docs: 6.4-2
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-4
pve-firmware: 3.2-4
pve-ha-manager: 3.1-1
pve-i18n: 2.3-1
pve-qemu-kvm: 5.2.0-6
pve-xtermjs: 4.7.0-3
qemu-server: 6.4-2
smartmontools: 7.2-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 2.0.4-pve1
Update: It looks like the problem "resolved" itself and I am no longer seeing the issue.
 

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