Upgrading to pro support

[Marc.pezin]

Hello,

I have a question. Let's say I face an issue on my community version of Proxmox. Can I subscribe to pro support even if the problem already occurred? Is there a period of deprivation to benefit from the support when subscribing?

Regards,

 

[dietmar]

Can I subscribe to pro support even if the problem already occurred?

Yes, but I may require a few days until we receive the payment and you get the new subscription.