Unexpected Reboot of PVE

karadoc

New Member
Jul 25, 2019
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Hi all,

Since a week my one pve node reboot randomly and I cannot find why. I looked in the logfiles, the RAM availibility, freediskspace, SMART status... I am lost ! :D

Could you help me ?
here some information

Code:
proxmox-ve: 5.3-1 (running kernel: 4.15.18-9-pve)
pve-manager: 5.3-6 (running version: 5.3-6/37b3c8df)
pve-kernel-4.15: 5.2-12
pve-kernel-4.15.18-9-pve: 4.15.18-30
corosync: 2.4.4-pve1
criu: 2.11.1-1~bpo90
glusterfs-client: 3.8.8-1
ksm-control-daemon: 1.2-2
libjs-extjs: 6.0.1-2
libpve-access-control: 5.1-3
libpve-apiclient-perl: 2.0-5
libpve-common-perl: 5.0-43
libpve-guest-common-perl: 2.0-18
libpve-http-server-perl: 2.0-11
libpve-storage-perl: 5.0-34
libqb0: 1.0.3-1~bpo9
lvm2: 2.02.168-pve6
lxc-pve: 3.0.2+pve1-5
lxcfs: 3.0.2-2
novnc-pve: 1.0.0-2
proxmox-widget-toolkit: 1.0-22
pve-cluster: 5.0-31
pve-container: 2.0-31
pve-docs: 5.3-1
pve-edk2-firmware: 1.20181023-1
pve-firewall: 3.0-16
pve-firmware: 2.0-6
pve-ha-manager: 2.0-5
pve-i18n: 1.0-9
pve-libspice-server1: 0.14.1-1
pve-qemu-kvm: 2.12.1-1
pve-xtermjs: 1.0-5
qemu-server: 5.0-43
smartmontools: 6.5+svn4324-1
spiceterm: 3.0-5
vncterm: 1.5-3

As example last unexpected reboot were:
09:17 am 25th of july 2019
10:08 am 25th of july 2019

I share some logs file with the thread

Hereafter the SMART status
SMART for /dev/sda
Code:
smartctl -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.18-9-pve] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, 

=== START OF INFORMATION SECTION ===
Device Model:     HGST HUS726020ALA610
Serial Number:    K5HA9RJD
LU WWN Device Id: 5 000cca 25ed2c7ba
Firmware Version: A5GNT920
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jul 25 12:47:34 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)    Offline data collection activity
                    was suspended by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  113) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 288) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   136   136   054    Pre-fail  Offline      -       108
  3 Spin_Up_Time            0x0007   154   154   024    Pre-fail  Always       -       183 (Average 204)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       31
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   128   128   020    Pre-fail  Offline      -       18
  9 Power_On_Hours          0x0012   098   098   000    Old_age   Always       -       16120
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       31
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       607
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       607
194 Temperature_Celsius     0x0002   120   120   000    Old_age   Always       -       50 (Min/Max 17/54)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     10944         -
# 2  Short offline       Completed without error       00%     10936         -
# 3  Short offline       Completed without error       00%     10936         -
# 4  Short offline       Completed without error       00%     10727         -
# 5  Short offline       Completed without error       00%     10720         -
# 6  Short offline       Completed without error       00%     10719         -
# 7  Short offline       Completed without error       00%         4         -
# 8  Short offline       Completed without error       00%         0         -
# 9  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SMART for /dev/sdb
Code:
smartctl -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.18-9-pve] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, 

=== START OF INFORMATION SECTION ===
Device Model:     HGST HUS726020ALA610
Serial Number:    K5HAS41D
LU WWN Device Id: 5 000cca 25ed2fa0b
Firmware Version: A5GNT920
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jul 25 12:48:05 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)    Offline data collection activity
                    was suspended by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  113) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 288) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   136   136   054    Pre-fail  Offline      -       108
  3 Spin_Up_Time            0x0007   150   150   024    Pre-fail  Always       -       189 (Average 208)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       31
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   128   128   020    Pre-fail  Offline      -       18
  9 Power_On_Hours          0x0012   098   098   000    Old_age   Always       -       16120
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       31
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       596
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       596
194 Temperature_Celsius     0x0002   117   117   000    Old_age   Always       -       51 (Min/Max 19/54)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     10944         -
# 2  Short offline       Completed without error       00%     10936         -
# 3  Short offline       Completed without error       00%     10936         -
# 4  Short offline       Completed without error       00%     10727         -
# 5  Short offline       Completed without error       00%     10720         -
# 6  Short offline       Completed without error       00%     10719         -
# 7  Short offline       Completed without error       00%         4         -
# 8  Short offline       Completed without error       00%         0         -
# 9  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The pve is not behind a firewall, but only accessible from 1 @IP to perform admin tasks

thank you a lot in advance for your help
karadoc
 

Attachments

Hi again
I found something !!
In /var/log/auth.log I found the following lines that are quite clear...

Code:
Jul 23 19:14:54 ns323442 systemd-logind[1033]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 23 19:14:54 ns323442 systemd-logind[1033]: Watching system buttons on /dev/input/event0 (Power Button)

Jul 24 13:19:29 ns323442 systemd-logind[1043]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 24 13:19:29 ns323442 systemd-logind[1043]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 24 13:19:29 ns323442 systemd-logind[1043]: New seat seat0.

Jul 24 17:09:16 ns323442 systemd-logind[987]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 24 17:09:16 ns323442 systemd-logind[987]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 24 17:09:16 ns323442 systemd-logind[987]: New seat seat0.

Jul 24 18:58:18 ns323442 systemd-logind[1043]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 24 18:58:18 ns323442 systemd-logind[1043]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 24 18:58:18 ns323442 systemd-logind[1043]: New seat seat0.

Jul 24 23:26:58 ns323442 systemd-logind[1028]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 24 23:26:58 ns323442 systemd-logind[1028]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 24 23:26:58 ns323442 systemd-logind[1028]: New seat seat0.

Jul 25 09:17:34 ns323442 systemd-logind[1024]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 25 09:17:34 ns323442 systemd-logind[1024]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 25 09:17:34 ns323442 systemd-logind[1024]: New seat seat0.

Jul 25 10:09:05 ns323442 systemd-logind[1018]: Watching system buttons on /dev/input/event1 (Power Button)
Jul 25 10:09:05 ns323442 systemd-logind[1018]: Watching system buttons on /dev/input/event0 (Power Button)
Jul 25 10:09:05 ns323442 systemd-logind[1018]: New seat seat0.


Someone in a datacenter is playing with a powerbutton...I request an invest to Kimsufi provider