Unable to access console for Ubuntu post upgrade

mishanw

Member
Feb 2, 2024
33
3
8
I upgraded Proxmox and ubuntu, however since then I no longer can access Ubunu via console. I can SSH in to it via my mac.

When I try to access Ubuntu via console on Proxmox I see: Please help.
Screenshot 2025-03-22 at 11.12.17 PM.png
 
Hello mishanw! Could you please provide us with the output of pveversion -v? Also, do you happen to know which version of Proxmox VE you used previously?
 
Hello mishanw! Could you please provide us with the output of pveversion -v? Also, do you happen to know which version of Proxmox VE you used previously?
I believe it was 8.2

Output shows :

Code:
proxmox-ve: 8.3.0 (running kernel: 6.8.12-8-pve)
pve-manager: 8.3.5 (running version: 8.3.5/dac3aa88bac3f300)
proxmox-kernel-helper: 8.1.1
proxmox-kernel-6.8: 6.8.12-8
proxmox-kernel-6.8.12-8-pve-signed: 6.8.12-8
proxmox-kernel-6.8.12-7-pve-signed: 6.8.12-7
proxmox-kernel-6.8.12-5-pve-signed: 6.8.12-5
proxmox-kernel-6.8.12-4-pve-signed: 6.8.12-4
proxmox-kernel-6.8.4-3-pve-signed: 6.8.4-3
proxmox-kernel-6.5.13-6-pve-signed: 6.5.13-6
proxmox-kernel-6.5: 6.5.13-6
proxmox-kernel-6.5.13-5-pve-signed: 6.5.13-5
proxmox-kernel-6.5.11-4-pve-signed: 6.5.11-4
ceph-fuse: 17.2.7-pve1
corosync: 3.1.7-pve3
criu: 3.17.1-2+deb12u1
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx11
intel-microcode: 3.20250211.1
ksm-control-daemon: 1.5-1
libjs-extjs: 7.0.0-5
libknet1: 1.28-pve1
libproxmox-acme-perl: 1.6.0
libproxmox-backup-qemu0: 1.5.1
libproxmox-rs-perl: 0.3.5
libpve-access-control: 8.2.0
libpve-apiclient-perl: 3.3.2
libpve-cluster-api-perl: 8.0.10
libpve-cluster-perl: 8.0.10
libpve-common-perl: 8.2.9
libpve-guest-common-perl: 5.1.6
libpve-http-server-perl: 5.2.0
libpve-network-perl: 0.10.1
libpve-rs-perl: 0.9.2
libpve-storage-perl: 8.3.3
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 6.0.0-1
lxcfs: 6.0.0-pve2
novnc-pve: 1.5.0-1
proxmox-backup-client: 3.3.3-1
proxmox-backup-file-restore: 3.3.3-1
proxmox-firewall: 0.6.0
proxmox-kernel-helper: 8.1.1
proxmox-mail-forward: 0.3.1
proxmox-mini-journalreader: 1.4.0
proxmox-offline-mirror-helper: 0.6.7
proxmox-widget-toolkit: 4.3.6
pve-cluster: 8.0.10
pve-container: 5.2.4
pve-docs: 8.3.1
pve-edk2-firmware: 4.2023.08-4
pve-esxi-import-tools: 0.7.2
pve-firewall: 5.1.0
pve-firmware: 3.14-3
pve-ha-manager: 4.0.6
pve-i18n: 3.4.0
pve-qemu-kvm: 9.2.0-2
pve-xtermjs: 5.3.0-3
qemu-server: 8.3.8
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.2.7-pve1
 
Could you also please post the VM configuration?

The sad computer image comes from Gnome, so it seems that there's some GUI issue, but the VM otherwise works, since you can SSH into it. Could you please post the output of journalctl --boot from the VM to see what error it reports?
 
Could you also please post the VM configuration?

The sad computer image comes from Gnome, so it seems that there's some GUI issue, but the VM otherwise works, since you can SSH into it. Could you please post the output of journalctl --boot from the VM to see what error it reports?
 

Attachments

Thanks for the journal! The relevant errors are the following:
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: pci id for fd 12: 1234:1111, driver (null)
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: MESA-LOADER: failed to open bochs-drm: /usr/lib/dri/bochs-drm_dri.so: cannot open>
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: did not find extension DRI_Mesa version 1
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: did not find extension DRI_IMAGE_DRIVER version 1
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: failed to bind extensions
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: did not find extension DRI_Mesa version 1
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: failed to bind extensions
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 gnome-shell[1007]: Failed to open gpu '/dev/dri/card0': Failed to initialize render device for /dev/dri/card0: F>
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 org.gnome.Shell.desktop[1007]: Failed to setup: No GPUs found
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 gnome-session[938]: gnome-session-binary[938]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 gnome-session-binary[938]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mar 23 00:14:51 mishanw-pc-i440fx-8-1 gnome-session-binary[938]: Unrecoverable failure in required component org.gnome.Shell.desktop
and
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]: did not find extension DRI_Mesa version 1
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]: gnome-session-is-accelerated: No hardware 3D support.
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]: X Error of failed request:    BadValue (integer parameter out of range for operation)
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]:      Major opcode of failed request:    151 (GLX)
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]:      Minor opcode of failed request:    3 (X_GLXCreateContext)
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]:      Value in failed request:    0x0
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]:      Serial number of failed request:    27
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2153]:      Current serial number in output stream:    28
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[1467]: gnome-session-check-accelerated: GL Helper exited with code 256
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[2154]: libEGL fatal: did not find extension DRI_Mesa version 1
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[1467]: gnome-session-check-accelerated: GLES Helper exited with code 256
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session[1413]: gnome-session-binary[1413]: WARNING: software acceleration check failed: Child process exit>
Mar 23 00:14:56 mishanw-pc-i440fx-8-1 gnome-session-binary[1413]: WARNING: software acceleration check failed: Child process exited with code 1
There are some other very similar errors. Does it help to go to Hardware -> Display and change the display type to something else?
 
Do you also have the same issue when you're trying to boot a fresh Debian installation? I'm just trying to figure out whether this is a bad Ubuntu update or some other issue.
 
Do you also have the same issue when you're trying to boot a fresh Debian installation? I'm just trying to figure out whether this is a bad Ubuntu update or some other issue.
Non of the other instances are having issues, its just this one. I also created several LXC's and they are fine. This one runs all my Docker container and Portainer.
 
Alright, there are multiple reports on different websites regarding Mesa issues on Ubuntu since February, for example here. Can you please check whether (re)installing Mesa fixes your issues?