Troubleshooting help needed

[stimpymgs]

Hi,
My Proxmox web interface is broken. This happened after trying to add SMB storage.
As you can see in the image, there's nothing under 'datacenter'. This really only seems to be an interface issue, because the VMs are working! I don't know where to start to troubleshoot this but I feel it somehow is related to trying to add SMB storage earlier because that didn't work and resulted in an 500 error. I didn't copy the exact error message because I first wanted to see if a reboot would've fixed it. Also, all options under 'datacenter' are empty. For example, when I click storage, nothing shows up.
I can SSH to my host. I've tried different browsers (Firefox, Edge) on different devices but the behaviour is the same.

 

[bbgeek17]

Are there any messages in your browser Developer Tools > Console?
Are there any errors in "journalctl -n 100"?
Are there any suspect messages in " tail -100 /var/log/pveproxy/access.log" ?
Have you tried "incognito" mode?
Have you tried to install any "hacks" to modify nag behavior or similar?
Does "debsums -c" complain? (may need to be installed)

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[gfngfn256]

To me it looks like you messed up the UI binaries/config.

How about trying to reinstall the UI packages with?

apt install --reinstall pve-manager proxmox-widget-toolkit libjs-extjs

Note: I personally have never done this or needed to.

 

[stimpymgs]

Are there any messages in your browser Developer Tools > Console?
Are there any errors in "journalctl -n 100"?
Are there any suspect messages in " tail -100 /var/log/pveproxy/access.log" ?
Have you tried "incognito" mode?
Have you tried to install any "hacks" to modify nag behavior or similar?
Does "debsums -c" complain? (may need to be installed)

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

root@pve:~# journalctl -n 100
Apr 16 21:10:23 pve pvestatd[1039]: storage status update error: storage 'provider' does not exist

I haven't installed any hacks or mods or anything, just tried to add SMB storage.
same issue in incognito mode

 

[stimpymgs]

To me it looks like you messed up the UI binaries/config.

How about trying to reinstall the UI packages with?

apt install --reinstall pve-manager proxmox-widget-toolkit libjs-extjs

Note: I personally have never done this or needed to.

Did this, no errors during installation proces, rebooted, but still the same issue
also after a complete refresh of the page (ctrl+shift+R) and incognito mode

 

[bbgeek17]

Then, perhaps, you should remove the new storage.
For everyone's education please post output of "cat /etc/pve/storage.cfg", then edit the file and remove config stanza which contains "provider".
Perhaps, you copy/pasted something that should have been replaced.

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[gfngfn256]

Just about to post that myself but it should read:

cat /etc/pve/storage.cfg

 

[stimpymgs]

Then, perhaps, you should remove the new storage.
For everyone's education please post output of "cat /etc/pve/storage.cfg", then edit the file and remove config stanza which contains "provider".
Perhaps, you copy/pasted something that should have been replaced.

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

awesome, that fixed it! Removed the 'storage' entry and now the UI is functioning like it should. Also, I have successfully added my SMB storage (so I can now setup a proper backup solution ^^

 

[gfngfn256]

You failed the good advice of bbgeek17 to post the pre-edited output, for general education purposes.
Anyway, mark this as solved.