Subscription verification fails

[rblocker]

Hi,

I'm unable to add a license to my hosts. I'm running version 8.2.2/9355359cd7afbae4 (running kernel: 6.8.4-2-pve) on a host with a private ip address in the range 10.0.0.0/8. I have an http proxy configured, and I can curl https://shop.proxmox.com from the command line using that proxy, but the pvesubscription command will not use the proxy and returns the message: "Error checking subscription: https://shop.proxmox.com/modules/servers/licensing/verify.php: Network Error: timed out reading response".

How do I make pvesubscription use the proxy?

Thanks!

 

[reseaux OSB]

Hello,
With a proxmox Cluster VE 8.2.2 I had exactly the same issue,

When I tried with the https interface, The error message is "Connection error - timeout"
When I tried to use pvesubscription in the shell the message is :
root@proxmox1:~# pvesubscription set pve2c-XXXXXXXXXXXXXXXXXXXX
Error checking subscription: https://shop.proxmox.com/modules/servers/licensing/verify.php: Network Error: timed out reading response

So, Proxmox must use proxy. (Proxy is defined in the shell environment /etc/profile.d/proxy.sh file)

Define env http_proxy ans https_proxy in the shell isn't sufficient.

Proxy must be defined in the portal https. in the Datacenter.
Datacenter / Options / HTTP proxy :


Best regards.
Jonas

 

[VictorSTS]

What do you have in /etc/pve/datacenter.cfg ?

Proxy must be defined there for PVE to use it in things like apt or subscription checks. I have activated a few PVE8.2 systems last week using proxy without any issue.

 

[rblocker]

Thank you! That was it. I knew it had to be something like that, but could not find any reference in the documentation that told me where to set it.