SSD undetectable after Proxmox Installation?

[alexzheng]

Hey all,

I'm not too sure what is happening, but I got a brand new 1 TB SSD from Samsung yesterday and I proceeded to install Proxmox VE on it. It worked fine, and whenever I restarted my computer, it went right back to the Proxmox VE. However on the same computer, I have a 256 gb NVMe drive with Windows installed on it, so I changed the boot order on my computer to run Windows again. However after going back to it today, I am completely unable to access the drive. When I set the boot order to the 1TB drive with Proxmox on it, It simply tells me to insert a bootable drive (aka. there's nothing to boot to, idr the exact wording). Upon inserting the thumbdrive with the Proxmox ISO, it prompts me to install Proxmox, but now the only option is the 256 NVMe drive- the 1TB drive is nowhere to be found. I've already tried to use GPart, Windows Disk Utility, Windows Disk Manager, lsblk, and none of them can find the 1TB drive anywhere- BIOS is the only place that still shows it.

AHCI is the chosen SATA mode.

Any guidance on this? I would be very surprised if the drive is somehow dead, and I assume it will be fine if I can format the drive- I just have no clue why its impossible to find the drive anymore and therefore impossible to format as well.

 

[Folke]

Hi,
if there is a manufacturing error, it will most likely show up at the beginning of a drives' lifetime, so hardware error is definitely a possibility. Most drives fail either from old age, or from manufacturing defects or rough transport in the beginning of their intended lifecycle, forming a so-called bathtub curve [0].
For now, I'd start by checking if all the connections are working properly, and switch out the SATA cable, if you have a replacement at hand.

[0] https://en.wikipedia.org/wiki/Bathtub_curve

 

[alexzheng]

I see- you think it would most likely be a manufacturing error? I'll start the return process and see what they say- Thank you!

 

[alexzheng]

On that note, I had another external portable SSD plugged in without realizing when I went to install Proxmox, and now I cannot find the SSD in Windows File Manager, but I can find it in Disk Manager. Did Proxmox try to keep windows from access it, or do you have any clue why it would be doing that and how to fix it?

 

[B.Otto]

On that note, I had another external portable SSD plugged in without realizing when I went to install Proxmox, and now I cannot find the SSD in Windows File Manager, but I can find it in Disk Manager. Did Proxmox try to keep windows from access it, or do you have any clue why it would be doing that and how to fix it?

Did you install anything on it? Windows doesn't generally recognize Linux file systems, so that could be the reason if you configured it as a storage or installation target in PVE.

 

[alexzheng]

I don't think so? Perhaps I will just be more careful in the future with it.