[SOLVED] Spam Ticket Notification

[TVO]

Hi, my Name is Thomas. my Users get no Notification if Spam Mails where blocked. Where can i configure that?

 

[Stoiko Ivanov]

if the report style is not set to none, but to verbose (Ausführlich) then the mails should be sent at 00:05 to each user who has received mails that were placed in quarantine during the previous day.

You can check the journal to verify that the `pmgspamreport.timer` started `pmgspamreport.service`

I hope this helps!

 

[TVO]

Hi, thanks for your comment. The Style is verbose. Here my journal. but no reports was delivered.

 

[Stoiko Ivanov]

does any address have mails in quarantine? (`pmgqm status` should tell you) - you can also send the report with pmgqm - see it's help output

Also - please share logs as text (in code tags) instead of screenshots - it's far easier to work with (and the timeframe you shared is too short to see what is happening with the spamreport service)

 

[TVO]

OK, i use the console and write: pmgqm send --receiver xxx@xxx.de. this box have mandy spam mails. But no report was delivered.

Mar 24 14:42:37 mail postfix/smtp[377916]: E1A9B24F24: to=<xxx@xxx.de>, relay=192.168.xxx.xxx[192.168.xxx.xxx]:25, delay=0.06, delays=0.05/0/0.01/0, dsn=5.6.7, status=bounced (SMTPUTF8 is required, but was not offered by host 192.168.xxx.xxx[192.168.xxx.xxx])
Mar 24 14:42:38 mail postfix/qmgr[99694]: E1A9B24F24: removed

 

[Stoiko Ivanov]

SMTPUTF8 is required, but was not offered by host 192.168.

That's probably the main cause of the not delivered reports ...

https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#pmgconfig_mailproxy_options
you can disable smtpuf8 support for PMG (and postfix) this should help in this case

alternatively - see how to enable this for your downstream mailserver (192.168.xxx.xxx above)

I hope this helps!

 

[TVO]

Yes, thanks. That was the issue. Now it works.