Restore stuck at 100% - SOLVED

[pfornara]

Hi there,

Got a new HP DL380 GEN10 Plus with 4 3.84TB SSD on a raid 10 config with a MegaRAID Controller MR416i-a GEN10+

Tried to restore a VM from my Proxmox Backup Server and it stuck at 100% :



waited over an hour but still here !

From other PVE nodes restore VMs from same PBS is working as usual. No issues at all

Any idea ? All nodes (PVEs and PBS are on a 10Gb network)

No errors during boot (no dmesg weird message about megaraid controller):

[ 1.556571] megaraid_sas 0000:86:00.0: BAR:0x0 BAR's base_addr(phys):0x00000000d5000000 mapped virt_addr:0x00000000e64da170
[ 1.556577] megaraid_sas 0000:86:00.0: FW now in Ready state
[ 1.556579] megaraid_sas 0000:86:00.0: 63 bit DMA mask and 63 bit consistent mask
[ 1.556872] megaraid_sas 0000:86:00.0: firmware supports msix : (128)
[ 1.557268] megaraid_sas 0000:86:00.0: requested/available msix 32/32 poll_queue 0
[ 1.557276] megaraid_sas 0000:86:00.0: current msix/max num queues : (32/24)
[ 1.557278] megaraid_sas 0000:86:00.0: RDPQ mode : (enabled)
[ 1.557280] megaraid_sas 0000:86:00.0: Current firmware supports maximum commands: 5101 LDIO threshold: 0
[ 1.568765] megaraid_sas 0000:86:00.0: Performance mode :Balanced (latency index = 8)
[ 1.568768] megaraid_sas 0000:86:00.0: FW supports sync cache : Yes
[ 1.568771] megaraid_sas 0000:86:00.0: megasas_disable_intr_fusion is called outbound_intr_mask:0x40000009
[ 1.653488] megaraid_sas 0000:86:00.0: FW supports atomic descriptor : Yes
[ 1.716486] megaraid_sas 0000:86:00.0: FW provided supportMaxExtLDs: 1 max_lds: 240
[ 1.716498] megaraid_sas 0000:86:00.0: controller type : MR(4096MB)
[ 1.716503] megaraid_sas 0000:86:00.0: Online Controller Reset(OCR) : Enabled
[ 1.716507] megaraid_sas 0000:86:00.0: Secure JBOD support : Yes
[ 1.716511] megaraid_sas 0000:86:00.0: NVMe passthru support : Yes
[ 1.716515] megaraid_sas 0000:86:00.0: FW provided TM TaskAbort/Reset timeout : 6 secs/60 secs
[ 1.716520] megaraid_sas 0000:86:00.0: JBOD sequence map support : Yes
[ 1.716523] megaraid_sas 0000:86:00.0: PCI Lane Margining support : Yes
[ 1.737848] megaraid_sas 0000:86:00.0: NVME page size : (4096)
[ 1.738207] megaraid_sas 0000:86:00.0: megasas_enable_intr_fusion is called outbound_intr_mask:0x40000000
[ 1.738209] megaraid_sas 0000:86:00.0: INIT adapter done
[ 1.740653] megaraid_sas 0000:86:00.0: Snap dump wait time : 15
[ 1.740658] megaraid_sas 0000:86:00.0: pci id : (0x1000)/(0x10e2)/(0x1590)/(0x032a)
[ 1.740659] megaraid_sas 0000:86:00.0: unevenspan support : no
[ 1.740660] megaraid_sas 0000:86:00.0: firmware crash dump : no
[ 1.740661] megaraid_sas 0000:86:00.0: JBOD sequence map : enabled
[ 1.740748] megaraid_sas 0000:86:00.0: Max firmware commands: 5100 shared with default hw_queues = 24 poll_queues 0

but quite sure it's something related to this kind of raid controller in some way


- PVE 9.1.4 running kernel: 6.17.4-2-pve
- PBS 4.1.1 running kernel: 6.17.4-2-pve
- enterprise repo enabled on both hosts
- DL380GEN10+ : updated with latest SPP from December 2025

UPDATE: SOLVED, CRAP LSI CONTROLLER...IT'S NOT WORKING WELL WITH TWO ARRAYS IN PLACE :
- 4 SSD SAS RAID 10 (12GB/S)
- 2 SSD SATA RAID 1 (6GB/S)

REMOVED SECOND ARRAY AND NOW IT WORKS FINE

I WILL REMOVE IT AND INSTALL A P408i

 

[Sviat]

Hi,

It looks like the issue with the mixed SAS and SATA.
You can contact HPE support to check this assumption.
Also, check that there no issues with one of the SATA drives.