recipient verification fails on evaluation test

tgvoelker

New Member
Dec 22, 2025
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Cheers,

I am evaluating PMG to deploy to our customers. Target systems are Exchange SE.

I set up a test drive where I evaluate several functions. One I absolutely need is recipient verification. Exchange rejects mails for non-existing recipients. This should also be reflected to the PMG. I activated:
  • Verify Receivers (550)
  • Before Queue Filtering
When I first sent the Email to the non existing recipient, log entry is:
450 4.1.1 <honk.honk@xyz.de>: Recipient address rejected: unverified address: Address verification in progress; from=<test@test.de> to=<honk.honk@xyz.de> proto=ESMTP helo=<VHUD-01>

So far so good.

Next log entry is:
from=<double-bounce@pmg-0.dmzxyz.com>, size=263, nrcpt=1 (queue active)
to=<honk.honk@xyz.de>, relay=192.168.110.8[192.168.110.8]:25, delay=18, delays=0.01/0.04/0.04/18, dsn=2.1.5, status=deliverable (250 2.1.5 Recipient OK)

IP address is the one of the exchange server.

When sending again to the recipient the message is bounced by Exchange:
0E6DB50121D: to=<honk.honk@xyz.de>, relay=192.168.110.8[192.168.110.8]:25, delay=24, delays=0.8/0/0.03/24, dsn=5.1.10, status=bounced (host 192.168.110.8[192.168.110.8] said: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup (in reply to end of DATA command))

The bounce is expected. However - the second log entry is not. Against what is the check performed? If I cannot check against the recipients then this would be a real showstopper - I want such mails to be rejected, not bounces to be created. Is this how it is supposed to work? If not: any hints how to get this working? I would use PMG in front of Exchange, doing all the AntiSpam stuff which currently Exchange does.

What is even worse is that a second Email sent with a nonexisting recipient is also accepted by PMG and then bounced by Exchange.

Regards,

Thomas
 
Did some testing with telnet: the problem here is Exchange. I'll update the thread with a suitable solution for future reference in case someone experiences the same problem.