Quarantine

[hoppo1]

Hello have just downloaded and setup the proxmox gateway V1.5 on vmware.

Having gone through all the configuration when I try to se the quarantine spam to active it says this feature is not supported in the free version.

The documents say this is by default disabled and needs to be enabled once space etc reviewed.

This is ticked as available in the version cpmparison on the proxmox homepage.

Am I doing something wrong ???

Thanks.

 

[hoppo1]

found it In the existing rules add the quarantine option to spam and virus ( then go and read the manual again )

 

[martin]

found it In the existing rules add the quarantine option to spam and virus ( then go and read the manual again )

hi,
you did it right! if you have further questions, just post.
Regards,
martin

 

[hoppo1]

Hello again. Just looking for a better understanding of the quarantine option as it's not very clear in the manual.

I've got everything working and spam is quarantined for each user. I can view the spam mail in quarantine / spam / archive and enter users email address.

My question is how does the end user get to the archive? Is there a process ( cron ) that triggers a message to the end user containing a link to the users spam? If so how flexible is this process ? Is it just sent once a day containing 24 hours of spam. Once they have the link can this be used to access the quarantine at any time? Can this process be changed to trigger on a count of emails say 50 or trigger every hour during office hours etc?

Also on the users whitelist / blacklists how does this work? Is a blacklisted domain deleted or does this just go into the quarantine if spam or not
and whitelisted are these delivered even if flagged as spam?

Also how would you go about using the quarantine host if needed?

Thanks :?:

 

[martin]

Hello again. Just looking for a better understanding of the quarantine option as it's not very clear in the manual.

I've got everything working and spam is quarantined for each user. I can view the spam mail in quarantine / spam / archive and enter users email address.

My question is how does the end user get to the archive? Is there a process ( cron ) that triggers a message to the end user containing a link to the users spam?

yes. A daily spam report is sent after midnight (only to users with quarantined emails)

If so how flexible is this process ? Is it just sent once a day containing 24 hours of spam. Once they have the link can this be used to access the quarantine at any time? Can this process be changed to trigger on a count of emails say 50 or trigger every hour during office hours etc?

the spamreport is sent daily, user can access their quarantine section as long as its available (default 7 days, configurable). The daily spamreport is sent once a day, It makes no sense to sent mort than one report - you want to get rid of spam and you do not want to produce more emails in your mailbox.

Also on the users whitelist / blacklists how does this work? Is a blacklisted domain deleted or does this just go into the quarantine if spam or not
and whitelisted are these delivered even if flagged as spam?

personal blacklisted mails goes to the quarantine. whitelist will be delivered to your mailbox.

Also how would you go about using the quarantine host if needed?

Thanks :?:

quarantine host:
specify the host name. for example, if your proxmox has the following hostname: proxmox.yourdomain.com and you want that your users access under another name, for example spam.yourdomain.com you can use this. note, you have to configure the external DNS also with spam.yourdomain.com pointing to your proxmox.

kind regards,
martin

 

[hoppo1]

Thanks for the replies. A lot makes sense now

A daily spam report is sent after midnight (only to users with quarantined emails)

Not for me. I can see a cron job ran at 5:25am

Jul 12 05:25:01 /USR/SBIN/CRON (root) CMD (test -x /usr/sbin/anacron || run-parts --report
/etc/cron.daily)

No spam report generated and emailed even though users have mail quaranteened. I can't find anything log wise. Is there somewhere I can look for info reguarding the reason the mail not sent to users?

Just a few more things as well..... :roll:

On the quarantine status screen - this shows the total number of mails that have been quarantined. This number only ever rises even if I delete mail from quarantine. Is this supposed to be the case? or should it show the number of mails that are in the quarantine area at the time.

Users mail that gets quaranteened is one hour ahead of when its received. An email received at 9am which then gets quarantined has a new time stamp of 10am. I am using Europe/London for time zone and local time correct to operating system and logfiles.

Any chance of a one tickbox selects all in the quarantine so you dont have to tick everybox ?

Thanks..

 

[martin]

Thanks for the replies. A lot makes sense now

A daily spam report is sent after midnight (only to users with quarantined emails)

Not for me. I can see a cron job ran at 5:25am

in which time zone are you? (it seems that cron daemon uses GMT instead of your timezone) - please restart the cron job to fix.

> /etc/init.d/cron restart

No spam report generated and emailed even though users have mail quaranteened. I can't find anything log wise. Is there somewhere I can look for info reguarding the reason the mail not sent to users?

this should work. see syslogs. please trigger the spamreports by:
> proxspamreport youremail@domain.com

is this working? check the logs after doing this.

Just a few more things as well..... :roll:

On the quarantine status screen - this shows the total number of mails that have been quarantined. This number only ever rises even if I delete mail from quarantine. Is this supposed to be the case? or should it show the number of mails that are in the quarantine area at the time.

if you delete e-mails, its just invisible in the web interface. the emails are really deleted after the time you specified: Lifetime (days)

Users mail that gets quaranteened is one hour ahead of when its received. An email received at 9am which then gets quarantined has a new time stamp of 10am. I am using Europe/London for time zone and local time correct to operating system and logfiles.

please review your correct time zone settings and then reboot your machine and check again.

Any chance of a one tickbox selects all in the quarantine so you dont have to tick everybox ?
Thanks..

no, makes no sense. after end of lifetime, they get automatically deleted. you can save time just leaving it and going for a coffee instead.

kind regards,
martin

 

[hoppo1]

please review your correct time zone settings and then reboot your machine and check again.

Rebooted, that seems to have sorted the time issue's. I didn't reboot following changing time in webfronted to BST after initial config. Quarantine etc all have same times now.

proxspamreport youremail@domain.com

That sent ok. Will see if runs overnight now following reboot.

if you delete e-mails, its just invisible in the web interface. the emails are really deleted after the time you specified: Lifetime (days)

Thanks makes sense now.

hoppo1 wrote:

Any chance of a one tickbox selects all in the quarantine so you dont have to tick everybox ?
Thanks..

no, makes no sense. after end of lifetime, they get automatically deleted. you can save time just leaving it and going for a coffee instead.

Thanks I can live with that.