Quarantine release not always work

[koby]

Hello guys ,
My clients get the quarantine report and try to release it by the "web interface" link at the button of the page.
I realize that is not always work , I did check that the client is declared open on the firewall on port 8006.
My clients do get the "Proxmox logo" up left , and that's it , all the rest is a blank white page.....
Does anyone can advice

Best Regards ,
Koby Peleg Hen

 

[Stoiko Ivanov]

My first guess is that it's a problem with the browser they're using (e.g. PMG does not support IE 11 anymore...)

maybe they can open the developer-console and check if there's a problem

I hope this helps!