Hi everyone,
About a year ago, my Proxmox VE 7 instance started freezing regularly without any clear cause, and I’ve been unable to resolve the issue despite extensive troubleshooting.
Thank you in advance for your time and support!
About a year ago, my Proxmox VE 7 instance started freezing regularly without any clear cause, and I’ve been unable to resolve the issue despite extensive troubleshooting.
The Problem
When the system freezes, the following happens:- The hypervisor and all VMs become unreachable from the network.
- If a GPU is connected, the virtual console freezes, and the TTY’s blinking cursor stops.
- The machine becomes completely unresponsive, requiring a hard reset.
What I’ve Tried So Far
Here’s a list of everything I’ve done to diagnose and resolve the issue:- Upgraded to Proxmox VE 8 and ensured all components are updated to the latest stable versions.
- Updated the motherboard firmware to the latest non-beta version.
- Installed kdump to catch kernel panics, but no evidence of kernel panics has been recorded.
- Ran MemTest86 for a week—no errors reported.
- CPU Stress Testing: Booted into a live Linux environment and ran stress-testing tools (mprime) for a week with no crashes or overheating.
- Drive Checks:
- Verified all drive health via S.M.A.R.T. data—everything appears normal.
- Unplugged all SATA drives except the one running Proxmox.
- Reinstalled Proxmox VE on a new drive.
- Swapped or removed both NVMe drives.
- Moved the machine to a different location in the house to rule out electrical issues.
Observations
- The issue occurs even with a clean Proxmox installation without VMs or containers, ruling out any specific VM as the cause.
- Changing hardware components seems to slightly affect the frequency of the freezing but doesn’t solve the problem.
- CPU hardware error logs appeared in system logs months before and after the freezing began but have not reappeared in the last 50+ boots.
System Specifications
Here are the core components that I haven’t been able to replace:- CPU: AMD Ryzen 5950x
- RAM: Kingston Fury 2400MHz DDR4 (4x32GB)
- Motherboard: Asrock B550 Taichi (specs)
Thank you in advance for your time and support!
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