Proxmox freezing after a few hours

aurelle

New Member
Jan 18, 2025
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Hi everyone,

About a year ago, my Proxmox VE 7 instance started freezing regularly without any clear cause, and I’ve been unable to resolve the issue despite extensive troubleshooting.

The Problem​

When the system freezes, the following happens:
  • The hypervisor and all VMs become unreachable from the network.
  • If a GPU is connected, the virtual console freezes, and the TTY’s blinking cursor stops.
  • The machine becomes completely unresponsive, requiring a hard reset.
Freezing occurs after a few hours, sometimes days, but without any discernible pattern or event triggering it.

What I’ve Tried So Far​

Here’s a list of everything I’ve done to diagnose and resolve the issue:
  1. Upgraded to Proxmox VE 8 and ensured all components are updated to the latest stable versions.
  2. Updated the motherboard firmware to the latest non-beta version.
  3. Installed kdump to catch kernel panics, but no evidence of kernel panics has been recorded.
  4. Ran MemTest86 for a week—no errors reported.
  5. CPU Stress Testing: Booted into a live Linux environment and ran stress-testing tools (mprime) for a week with no crashes or overheating.
  6. Drive Checks:
    • Verified all drive health via S.M.A.R.T. data—everything appears normal.
    • Unplugged all SATA drives except the one running Proxmox.
  7. Reinstalled Proxmox VE on a new drive.
  8. Swapped or removed both NVMe drives.
  9. Moved the machine to a different location in the house to rule out electrical issues.

Observations​

  • The issue occurs even with a clean Proxmox installation without VMs or containers, ruling out any specific VM as the cause.
  • Changing hardware components seems to slightly affect the frequency of the freezing but doesn’t solve the problem.
  • CPU hardware error logs appeared in system logs months before and after the freezing began but have not reappeared in the last 50+ boots.

System Specifications​

Here are the core components that I haven’t been able to replace:
  • CPU: AMD Ryzen 5950x
  • RAM: Kingston Fury 2400MHz DDR4 (4x32GB)
  • Motherboard: Asrock B550 Taichi (specs)
I’ve reached a dead end and would greatly appreciate any advice or suggestions for further troubleshooting. Have I missed anything, or is there something else I should try?

Thank you in advance for your time and support!
 
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