Proxmox 5.1.-41 can't ssh or get the webUI after package update

saga56

New Member
Aug 28, 2024
2
0
1
Hi there.

So i am running in problem that i seek some help.
In the last days I was attaching some disks to the VM, and one of this disks ir huge, and the attach was taking so long, and falling (I think), i was doing by SSH I though this could be about the session fall off, so i tried to installed "screen" to execute te command and preventing it to break and all this begins here. Installing screen it asked for 3 libraries, and i though it was all ok to update and i proceed, those libraries were libc6-udeb_2.31-13+deb11u10_amd64.udeb, libtinfo6_6.1+20181013-2+deb10u5_amd64.deb and libcrypt1_4.4.18-4_amd64.deb.

During the installation some failed, i really don't remember witch ones but i got a log:

/usr/bin/perl: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.25' not found (required by /lib/x86_64-linux-gnu/libcrypt.so.1)
kvm: -netdev type=tap,id=net0,ifname=tap210i0,script=/var/lib/qemu-server/pve-bridge,downscript=/var/lib/qemu-server/pve-bridgedown,vhost=on: network script /var/lib/qemu-server/pve-bridge failed with status 256
TASK ERROR: start failed: command '/usr/bin/kvm -id 210 -chardev 'socket,id=qmp,path=/var/run/qemu-server/210.qmp,server,nowait' -mon 'chardev=qmp,mode=control' -pidfile /var/run/qemu-server/210.pid -daemonize -smbios 'type=1,uuid=7b0b60fd-25b0-4f48-bb7a-b86eab77f9b8' -name control -smp '2,sockets=1,cores=2,maxcpus=2' -nodefaults -boot 'menu=on,strict=on,reboot-timeout=1000,splash=/usr/share/qemu-server/bootsplash.jpg' -vga std -vnc unix:/var/run/qemu-server/210.vnc,x509,password -cpu kvm64,+lahf_lm,+sep,+kvm_pv_unhalt,+kvm_pv_eoi,enforce -m 4096 -k pt -device 'pci-bridge,id=pci.1,chassis_nr=1,bus=pci.0,addr=0x1e' -device 'pci-bridge,id=pci.2,chassis_nr=2,bus=pci.0,addr=0x1f' -device 'piix3-usb-uhci,id=uhci,bus=pci.0,addr=0x1.0x2' -device 'usb-tablet,id=tablet,bus=uhci.0,port=1' -device 'virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x3' -iscsi 'initiator-name=iqn.1993-08.org.debian:01:e2a6b93f50f1' -drive 'file=/dev/zvol/rpool/data/vm-210-disk-1,if=none,id=drive-ide0,format=raw,cache=none,aio=native,detect-zeroes=on' -device 'ide-hd,bus=ide.0,unit=0,drive=drive-ide0,id=ide0,bootindex=100' -drive 'if=none,id=drive-ide2,media=cdrom,aio=threads' -device 'ide-cd,bus=ide.1,unit=0,drive=drive-ide2,id=ide2,bootindex=200' -netdev 'type=tap,id=net0,ifname=tap210i0,script=/var/lib/qemu-server/pve-bridge,downscript=/var/lib/qemu-server/pve-bridgedown,vhost=on' -device 'virtio-net-pci,mac=00:50:56:ae:bc:b2,netdev=net0,bus=pci.0,addr=0x12,id=net0,bootindex=300'' failed: exit code 1

After this my connection by ssh to the machine could no longer be made, like this returned : ssh: connect to host 10.xx.xx.xx port 22: Connection refused

the Web UI is no longer available.

Then fisicaly to the machine and i cannot put a user in the console, i choose a user to enter and it just says "Login incorrect", the image:
IMG_5616.jpeg




The user is "root".

I don't have any backups (well this is a big mistake I know).
I have access to the GNU GRUB.

I am exploring ways to get this good, like, maybe getting the disk off, trying to take the packages updated somehow, saw in search that i can in GNU GRUB the boot in single user but them the action is to reset the password, and i think this is no good, because the problem seams to be the new libraries that broke the ssh and all session things in the machine.

The machine turning on I have this:
Screenshot 2024-08-28 at 12.59.15.jpg
Screenshot 2024-08-28 at 13.00.09.jpg

Do anyone had this or have an alternative to fix this?


Many thanks.
 
Last edited:

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