Hey there!
We have been having some issues receiving e-mails mainly with attachments sometimes. This problem occurs with various recipients, and also various senders.
Our users will receive e-mails with attachments from people ans sometimes the message will arrive without the attachment, but everything else is fine. No rule from proxmox or anything seem to kick in that remove attachments - They just seem to mysteriously vanish. Also sometimes the messages themselves seem to be truncated, but that is very rare. When the attachment is stripped from a message (after trying multiple times), our users have had the sender just send the same message to their personal e-mail accounts and the messages arrive there just fine.
This problem seems to be random. Attached is two separate message logs of where the attachments are stripped.
*****
May 15 15:27:09 smtpd connect from mx.gardline.co.uk[194.203.189.39]
May 15 15:27:09 smtpd A352E80253: client=mx.gardline.co.uk[194.203.189.39]
May 15 15:27:09 cleanup A352E80253:
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:10 smtpd disconnect from mx.gardline.co.uk[194.203.189.39]
May 15 15:27:10 proxprox 804D9482C3A2E133C1: new mail
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:10 qmgr A352E80253: from=<*****.******@gardline.co.uk>, size=30895, nrcpt=1 (queue
active)
May 15 15:27:23 proxprox 804D9482C3A2E133C1: SA score=0/5 time=13.339 bayes=0 autolearn=ham hits=AWL
BAYES_00,HTML_MESSAGE
May 15 15:27:23 proxprox 804D9482C3A2E133C1: accept mail to <*.************@ecofys.com> (AF046804EF)
May 15 15:27:23 proxprox 804D9482C3A2E133C1: processing time: 13.791 seconds
May 15 15:27:23 lmtp A352E80253: to=<*.************@ecofys.com>, relay=127.0.0.1[127.0.0.1]:10024,
delay=14, delays=0.45/0/0.04/14, dsn=2.5.0, status=sent (250 2.5.0 OK
(804D9482C3A2E133C1))
May 15 15:27:23 qmgr A352E80253: removed
May 15 15:27:23 smtpd connect from localhost[127.0.0.1]
May 15 15:27:23 smtpd AF046804EF: client=mx.gardline.co.uk[194.203.189.39]
May 15 15:27:23 smtpd warning: non-SMTP command from localhost[127.0.0.1]: From: ****** *** ***
****** [mailto:*.************@ecofys.com]
May 15 15:27:23 smtpd disconnect from localhost[127.0.0.1]
May 15 15:27:23 cleanup AF046804EF:
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:23 qmgr AF046804EF: from=<******.******@gardline.co.uk>, size=3296, nrcpt=1 (queue
active)
May 15 15:27:23 smtp AF046804EF: to=<*.************@ecofys.com>,
relay=192.168.120.238[192.168.120.238]:25, delay=0.21, delays=0.15/0/0/0.06,
dsn=2.6.0, status=sent (250 2.6.0
<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk> Queued mail
for delivery)
May 15 15:27:23 qmgr AF046804EF: removed
*****
and...
*****
May 14 17:38:46 smtpd connect from mx01.solonag.com[62.50.40.140]
May 14 17:38:46 smtpd 5A634804D0: client=mx01.solonag.com[62.50.40.140]
May 14 17:38:46 cleanup 5A634804D0:
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:47 smtpd disconnect from mx01.solonag.com[62.50.40.140]
May 14 17:38:47 proxprox 804DB482B078711467: new mail
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:47 qmgr 5A634804D0: from=<***.*******@solonag.com>, size=491663, nrcpt=1 (queue
active)
May 14 17:38:49 smtpd connect from localhost[127.0.0.1]
May 14 17:38:49 smtpd D9E09804E6: client=mx01.solonag.com[62.50.40.140]
May 14 17:38:49 cleanup D9E09804E6:
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:50 smtpd too many errors after UNKNOWN from localhost[127.0.0.1]
May 14 17:38:50 smtpd disconnect from localhost[127.0.0.1]
May 14 17:38:50 qmgr D9E09804E6: from=<***.*******@solonag.com>, size=11823, nrcpt=1 (queue active)
May 14 17:38:50 smtp D9E09804E6: to=<*.******@ecofys.com>, relay=192.168.120.238[192.168.120.238]:25
delay=0.36, delays=0.28/0/0/0.08, dsn=2.6.0, status=sent (250 2.6.0
<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc> Queued mail
for delivery)
May 14 17:38:50 qmgr D9E09804E6: removed
May 14 17:40:48 proxprox 804DB482B078711467: accept mail to <*.******@ecofys.com> (D9E09804E6)
May 14 17:40:48 proxprox 804DB482B078711467: processing time: 121.002 seconds
May 14 17:40:48 lmtp 5A634804D0: to=<*.******@ecofys.com>, relay=127.0.0.1[127.0.0.1]:10024,
delay=122, delays=0.8/0/0.05/121, dsn=2.5.0, status=sent (250 2.5.0 OK
(804DB482B078711467))
May 14 17:40:48 qmgr 5A634804D0: removed
*****
I did notice in the message log that there are SMTP errors, but not all messages from the senders (non-attachments) have those SMTP errors. In these logs you will notice that the first delivery part the message size is normal, but the second part the size has been reduced. No where does it say the reason for the size reduction.
Any input into this problem would be appreciated. This problem is random and driving me crazy...!
Mike
We have been having some issues receiving e-mails mainly with attachments sometimes. This problem occurs with various recipients, and also various senders.
Our users will receive e-mails with attachments from people ans sometimes the message will arrive without the attachment, but everything else is fine. No rule from proxmox or anything seem to kick in that remove attachments - They just seem to mysteriously vanish. Also sometimes the messages themselves seem to be truncated, but that is very rare. When the attachment is stripped from a message (after trying multiple times), our users have had the sender just send the same message to their personal e-mail accounts and the messages arrive there just fine.
This problem seems to be random. Attached is two separate message logs of where the attachments are stripped.
*****
May 15 15:27:09 smtpd connect from mx.gardline.co.uk[194.203.189.39]
May 15 15:27:09 smtpd A352E80253: client=mx.gardline.co.uk[194.203.189.39]
May 15 15:27:09 cleanup A352E80253:
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:10 smtpd disconnect from mx.gardline.co.uk[194.203.189.39]
May 15 15:27:10 proxprox 804D9482C3A2E133C1: new mail
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:10 qmgr A352E80253: from=<*****.******@gardline.co.uk>, size=30895, nrcpt=1 (queue
active)
May 15 15:27:23 proxprox 804D9482C3A2E133C1: SA score=0/5 time=13.339 bayes=0 autolearn=ham hits=AWL
BAYES_00,HTML_MESSAGE
May 15 15:27:23 proxprox 804D9482C3A2E133C1: accept mail to <*.************@ecofys.com> (AF046804EF)
May 15 15:27:23 proxprox 804D9482C3A2E133C1: processing time: 13.791 seconds
May 15 15:27:23 lmtp A352E80253: to=<*.************@ecofys.com>, relay=127.0.0.1[127.0.0.1]:10024,
delay=14, delays=0.45/0/0.04/14, dsn=2.5.0, status=sent (250 2.5.0 OK
(804D9482C3A2E133C1))
May 15 15:27:23 qmgr A352E80253: removed
May 15 15:27:23 smtpd connect from localhost[127.0.0.1]
May 15 15:27:23 smtpd AF046804EF: client=mx.gardline.co.uk[194.203.189.39]
May 15 15:27:23 smtpd warning: non-SMTP command from localhost[127.0.0.1]: From: ****** *** ***
****** [mailto:*.************@ecofys.com]
May 15 15:27:23 smtpd disconnect from localhost[127.0.0.1]
May 15 15:27:23 cleanup AF046804EF:
message-id=<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk>
May 15 15:27:23 qmgr AF046804EF: from=<******.******@gardline.co.uk>, size=3296, nrcpt=1 (queue
active)
May 15 15:27:23 smtp AF046804EF: to=<*.************@ecofys.com>,
relay=192.168.120.238[192.168.120.238]:25, delay=0.21, delays=0.15/0/0/0.06,
dsn=2.6.0, status=sent (250 2.6.0
<9275FF64306605418A0B151F6005B3D6AFA3B0942D@MBOX.gardline.co.uk> Queued mail
for delivery)
May 15 15:27:23 qmgr AF046804EF: removed
*****
and...
*****
May 14 17:38:46 smtpd connect from mx01.solonag.com[62.50.40.140]
May 14 17:38:46 smtpd 5A634804D0: client=mx01.solonag.com[62.50.40.140]
May 14 17:38:46 cleanup 5A634804D0:
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:47 smtpd disconnect from mx01.solonag.com[62.50.40.140]
May 14 17:38:47 proxprox 804DB482B078711467: new mail
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:47 qmgr 5A634804D0: from=<***.*******@solonag.com>, size=491663, nrcpt=1 (queue
active)
May 14 17:38:49 smtpd connect from localhost[127.0.0.1]
May 14 17:38:49 smtpd D9E09804E6: client=mx01.solonag.com[62.50.40.140]
May 14 17:38:49 cleanup D9E09804E6:
message-id=<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc>
May 14 17:38:50 smtpd too many errors after UNKNOWN from localhost[127.0.0.1]
May 14 17:38:50 smtpd disconnect from localhost[127.0.0.1]
May 14 17:38:50 qmgr D9E09804E6: from=<***.*******@solonag.com>, size=11823, nrcpt=1 (queue active)
May 14 17:38:50 smtp D9E09804E6: to=<*.******@ecofys.com>, relay=192.168.120.238[192.168.120.238]:25
delay=0.36, delays=0.28/0/0/0.08, dsn=2.6.0, status=sent (250 2.6.0
<EC99F6438E819545B5C5044A80A36E1B05F2DEE3@sol-rz-ex03.solon.loc> Queued mail
for delivery)
May 14 17:38:50 qmgr D9E09804E6: removed
May 14 17:40:48 proxprox 804DB482B078711467: accept mail to <*.******@ecofys.com> (D9E09804E6)
May 14 17:40:48 proxprox 804DB482B078711467: processing time: 121.002 seconds
May 14 17:40:48 lmtp 5A634804D0: to=<*.******@ecofys.com>, relay=127.0.0.1[127.0.0.1]:10024,
delay=122, delays=0.8/0/0.05/121, dsn=2.5.0, status=sent (250 2.5.0 OK
(804DB482B078711467))
May 14 17:40:48 qmgr 5A634804D0: removed
*****
I did notice in the message log that there are SMTP errors, but not all messages from the senders (non-attachments) have those SMTP errors. In these logs you will notice that the first delivery part the message size is normal, but the second part the size has been reduced. No where does it say the reason for the size reduction.
Any input into this problem would be appreciated. This problem is random and driving me crazy...!
Mike
