PBS Webfrontend not externaly reachable

[aKoR]

Good Morning everyone,

I woke up to find my external PBS-Instance in a kernel panic.

After rebooting it I am not able to access the web UI from the outside any more.

Services are running:

$systemctl status proxmox-backup.service proxmox-backup-proxy.service

● proxmox-backup.service - Proxmox Backup API Server

     Loaded: loaded (/lib/systemd/system/proxmox-backup.service; enabled; preset: enabled)

     Active: active (running) since Fri 2024-08-02 06:39:04 CEST; 18min ago

   Main PID: 528 (proxmox-backup-)

      Tasks: 7 (limit: 4640)

     Memory: 17.3M

        CPU: 161ms

     CGroup: /system.slice/proxmox-backup.service

             └─528 /usr/lib/x86_64-linux-gnu/proxmox-backup/proxmox-backup-api



Aug 02 06:39:04 pbs02.public.domain systemd[1]: Starting proxmox-backup.service - Proxmox Backup API Server...

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-api[528]: service is ready

Aug 02 06:39:04 pbs02.public.domain systemd[1]: Started proxmox-backup.service - Proxmox Backup API Server.



● proxmox-backup-proxy.service - Proxmox Backup API Proxy Server

     Loaded: loaded (/lib/systemd/system/proxmox-backup-proxy.service; enabled; preset: enabled)

     Active: active (running) since Fri 2024-08-02 06:39:04 CEST; 18min ago

   Main PID: 557 (proxmox-backup-)

      Tasks: 7 (limit: 4640)

     Memory: 23.7M

        CPU: 342ms

     CGroup: /system.slice/proxmox-backup-proxy.service

             └─557 /usr/lib/x86_64-linux-gnu/proxmox-backup/proxmox-backup-proxy



Aug 02 06:39:04 pbs02.public.domain systemd[1]: Starting proxmox-backup-proxy.service - Proxmox Backup API Proxy Server...

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-proxy[557]: service is ready

Aug 02 06:39:04 pbs02.public.domain systemd[1]: Started proxmox-backup-proxy.service - Proxmox Backup API Proxy Server.

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-proxy[557]: applied rrd journal (1052 entries in 0.085 seconds)

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-proxy[557]: write rrd data back to disk

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-proxy[557]: starting rrd data sync

Aug 02 06:39:04 pbs02.public.domain proxmox-backup-proxy[557]: rrd journal successfully committed (25 files in 0.009 seconds)

When curling the server from itself by its IP, localhost AND public dns record I get the site.

When I try it from the outside it runs into a timeout.
There is currently no firewall enabled.

Any suggestions?

Thanks everyone!

 

[_gabriel]

from vpn or mobile connection ?

 

[aKoR]

from vpn or mobile connection ?

Neither. Hast a Public IP behind cloudflare Proxy

 

[_gabriel]

what about direct connection, without cloudfare proxy ?

 

[aKoR]

Same behaviour.