Mails lost when white listing in spam quarantine

carsten2

Renowned Member
Mar 25, 2017
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1) I had mails in the spam quarantine, so I pushed the "white list" button, but the email was NOT delivered. I also cannot find it in the tracking center or logs, so the mail was lost. I expected the button to white list AND deliver the mails.

2) A nice feature would be a button to not only add it to the user white list, but also to the global white list (either mail or domain).