Intel(R) 10G 2P X520 Adapter not detected

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casalicomputers

Renowned Member
Mar 14, 2015
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Goodmorning,

we are installing Promxox with ZFS on an old server to use it as replica on the main one. To be precise the server is a Dell R730 with an Intel(R) 10G 2P X520 Adapter installed and detected on the IDRAC, but not on Proxmox. Reading on the internet, look like this card is managed using the `ixgbe` kernel module, so i tried to load it, but look like no additional card is recognized (dmesg reports the module loading, but no new card have been initialized).

Can we ask an help to initialize such card?

Thanks in advance for the support,
Have a nice day
 
Unfortunately no, we tried to install intel updated ixgbe (5.18), but it is still not detected. Look like that card is just incompatible. We will update the thread if we found a solution.
 
Hello
How did you installed ixgbe drivers to proxmox?
Intel is listing ixgbe-5.19.6.tar.gz as latest. It seems that proxmox already has older ixgbe installed but is not working with my nic X540-AT2
So I am looking to install the newest version but with no luck today.
 
jfernandz said:
Well, in my case the problem was because of we were connecting the expansion card in a raiser for the CPU2 when the server hasn't even installed the CPU2. We have reseated the expansion card and now it's working as expected :D

Maybe you have some different expansion card with non-intel SFP modules? :confused:
https://communities.vmware.com/t5/E...ib-install/m-p/2703547/highlight/true#M264763
Click to expand...

Hello everyone!

I can confirm that this was also the issue for us...
The colleague that installed the card didn't put it in the right slot :rolleyes:

So the issue was on our side and not with the proxmox or the card,
Sorry but I'm taking over for the colleague that started the thread, do I need to mark the issue as solved somehow?
 
Last edited:
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Hello all!
I am new to Proxmox. I am having the same problem with an old R730xd. I have a Dell X520/I350 NIC in there. I found this thread and was hoping for some help. Is the X520/I350 a revision with the same problem? Was there confirmation that the card is simply incompatible with Proxmox?
Is there a work around? Can Proxmox provide a patch or update?

Thank you in advance.
 
InfoSecOwl said:
Hello all!
I am new to Proxmox. I am having the same problem with an old R730xd. I have a Dell X520/I350 NIC in there. I found this thread and was hoping for some help. Is the X520/I350 a revision with the same problem? Was there confirmation that the card is simply incompatible with Proxmox?
Is there a work around? Can Proxmox provide a patch or update?

Thank you in advance.
Click to expand...

Hello, welcome to the forums!
I dont think there is any issue with proxmox, in my case the issue was that the cards had an unsupported sfp+ module.
I've used the card on two different pve installations now, in the first case the issue was that we simply plugged the card in the pcie slot of an empty cpu socket...
In the second case the card was being detected by the kernel and it was showing in the output of lspci,
but it wasn't being detected by proxmox or the ip command, I updated the drivers, upgraded the system and fiddled around with modprobe untill I managed to get it working.

Here's a snippet of my history, I hope it gets you on the right track:

Code: 
lspci
lspci | grep Ethernet

// for me it is:
// 05:00.0 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)
// 05:00.1 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)

find /sys | grep drivers.*05

dmesg | grep ixgbe

// i think this returned an exception like "unsupported spf modules"
// this was what put me on the right track
// found this https://www.serveradminz.com/blog/unsupported-sfp-linux/

echo "options ixgbe allow_unsupported_sfp=1" > /etc/modprobe.d/ixgbe.conf

// then i just added this, didnt bother with the grub configuration.

rmmod ixgbe
modprobe ixgbe
reboot

// at this point it was probably working.

ip -c a
dmesg | grep ixgbe
dmesg | grep ixgbe
ip -c a
lspci -v
lspci -v | grep Ether
find /sys | grep drivers.*05
lspci
 
Help, I'm following this, but I'm getting the following error:


Code: 
dmesg | grep ixgbe
[  112.463485] ixgbe: module verification failed: signature and/or required key missing - tainting kernel
 
reynoldl said:
[ 112.463485] ixgbe: module verification failed: signature and/or required key missing - tainting kernel
Click to expand...
This is to be considered a "warning" not more. I don't believe this means that the modules/drivers are not loading. Do you have any other non-working behavior from your device?

See this, and there's plenty more out there.
 
gfngfn256 said:
This is to be considered a "warning" not more. I don't believe this means that the modules/drivers are not loading. Do you have any other non-working behavior from your device?

See this, and there's plenty more out there.
Click to expand...
Apologies for not following back. What I did was recompiled the driver, and rebooted. Working fine now. Thanks.
 
casalicomputers said:
Hello, welcome to the forums!
I dont think there is any issue with proxmox, in my case the issue was that the cards had an unsupported sfp+ module.
I've used the card on two different pve installations now, in the first case the issue was that we simply plugged the card in the pcie slot of an empty cpu socket...
In the second case the card was being detected by the kernel and it was showing in the output of lspci,
but it wasn't being detected by proxmox or the ip command, I updated the drivers, upgraded the system and fiddled around with modprobe untill I managed to get it working.

Here's a snippet of my history, I hope it gets you on the right track:

Code: 
lspci
lspci | grep Ethernet

// for me it is:
// 05:00.0 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)
// 05:00.1 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)

find /sys | grep drivers.*05

dmesg | grep ixgbe

// i think this returned an exception like "unsupported spf modules"
// this was what put me on the right track
// found this https://www.serveradminz.com/blog/unsupported-sfp-linux/

echo "options ixgbe allow_unsupported_sfp=1" > /etc/modprobe.d/ixgbe.conf

// then i just added this, didnt bother with the grub configuration.

rmmod ixgbe
modprobe ixgbe
reboot

// at this point it was probably working.

ip -c a
dmesg | grep ixgbe
dmesg | grep ixgbe
ip -c a
lspci -v
lspci -v | grep Ether
find /sys | grep drivers.*05
lspci
Click to expand...
Good morning, these steps worked for me, the interfaces presented themselves after running the command, " modprobe ixgbe " . But, after I rebooted the server, the interfaces were gone again. thanks , mp
 



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casalicomputers said:
Hello, welcome to the forums!
I dont think there is any issue with proxmox, in my case the issue was that the cards had an unsupported sfp+ module.
I've used the card on two different pve installations now, in the first case the issue was that we simply plugged the card in the pcie slot of an empty cpu socket...
In the second case the card was being detected by the kernel and it was showing in the output of lspci,
but it wasn't being detected by proxmox or the ip command, I updated the drivers, upgraded the system and fiddled around with modprobe untill I managed to get it working.

Here's a snippet of my history, I hope it gets you on the right track:


Code:


lspci<br>lspci | grep Ethernet<br><br>// for me it is:<br>// 05:00.0 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)<br>// 05:00.1 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)<br><br>find /sys | grep drivers.*05<br><br>dmesg | grep ixgbe<br><br>// i think this returned an exception like "unsupported spf modules"<br>// this was what put me on the right track<br>// found this https://www.serveradminz.com/blog/unsupported-sfp-linux/<br><br>echo "options ixgbe allow_unsupported_sfp=1" &gt; /etc/modprobe.d/ixgbe.conf<br><br>// then i just added this, didnt bother with the grub configuration.<br><br>rmmod ixgbe<br>modprobe ixgbe<br>reboot<br><br>// at this point it was probably working.<br><br>ip -c a<br>dmesg | grep ixgbe<br>dmesg | grep ixgbe<br>ip -c a<br>lspci -v<br>lspci -v | grep Ether<br>find /sys | grep drivers.*05<br>lspci



Click to expand...
Click to expand...
Good morning, these steps worked for me, the interfaces presented themselves after running the command, " modprobe ixgbe " . But, after I rebooted the server, the interfaces were gone again. thanks , mp
gfngfn256 said:
modprobe is not persistent after a reboot.

To make it permanent, you probably need something like this:
Code: 
echo ixgbe | sudo tee /etc/modules-load.d/ixgbe.conf
Click to expand...
Fantastic, I will give that a try ;-)
 
Good morning. thanks for the help everyone, I got it working.

I followed the steps below:

https://www.serveradminz.com/blog/unsupported-sfp-linux/
Thanks ServerAdminz.com !!!!

======================================

1. [root@xyz ~]# vi /etc/modprobe.d/ixgbe.conf [ which now opens a blank text editor ]


2. options ixgbe allow_unsupported_sfp=1 [add this parameter ]


3. [root@xyz ~]# rmmod ixgbe; modprobe ixgbe [ we then remove the module and reload it again with these commands ]


4. [root@xyz ~]# ip a [to check whether the missing interface with the uplink is showing]

**************IF ALL OF THE ABOVE STEPS WORK PROCEED TO THE NEXT STEPS ****************

1. [root@xyz ~]# vi /etc/default/grub


2. GRUB_CMDLINE_LINUX=”ixgbe.allow_unsupported_sfp=1″ [adding the parameter to the line GRUB_CMDLINE_LINUX=”” ]


3. [root@xyz ~]# grub-mkconfig -o /boot/grub/grub.cfg [ upgrading the grub with the command]


4. [root@xyz ~]# rmmod ixgbe && modprobe ixgbe


5. Finally, reboot the system and see that the interface comes up right.
 
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