Intel Arc A310 GPU not visible on `Add Device` menu

hhharsha36

New Member
Sep 19, 2024
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I am running latest Proxmox version 8.2 on a Minisforum UM890 device. I have connected Razer Core X with Intel Arc A310 GPU via the Thunderbolt port.

I have successfully configured Proxmox to recognize Razer Core X eGPU device using `bolt` package and even authorized it using boltctl enroll [UUID] and boldctl authorize [UUID] commands.

Code:
root@proxmox:~# boltctl list
 ● Razer Core X
   ├─ type:          peripheral
   ├─ name:          Core X
   ├─ vendor:        Razer
   ├─ uuid:          ba010000-0090-8d18-236d-93335e400927
   ├─ generation:    Thunderbolt 3
   ├─ status:        authorized
   │  ├─ domain:     056d3804-d1b9-496d-ffff-ffffffffffff
   │  ├─ rx speed:   20 Gb/s = 2 lanes * 10 Gb/s
   │  ├─ tx speed:   20 Gb/s = 2 lanes * 10 Gb/s
   │  └─ authflags:  boot
   ├─ authorized:    Sun 01 Jan 2023 12:31:45 AM UTC
   ├─ connected:     Sun 01 Jan 2023 12:31:45 AM UTC
   └─ stored:        Mon 16 Sep 2024 07:33:56 AM UTC
      ├─ policy:     iommu
      └─ key:        no

Next, I attempted to make Proxmox recognize Arc GPU using this guide. But unfortunately I was unable to make Proxmox recognize the connected GPU.


Below are the information from various commands which might be helpful to diagnose the issue:

Code:
root@proxmox:~# dmesg | grep -e DMAR -e IOMMU
[    0.423682] pci 0000:00:00.2: AMD-Vi: IOMMU performance counters supported
[    0.427186] perf/amd_iommu: Detected AMD IOMMU #0 (2 banks, 4 counters/bank).

Code:
root@proxmox:~# dmesg | grep 'remapping'
[    0.109490] x2apic: IRQ remapping doesn't support X2APIC mode
[    0.426328] AMD-Vi: Interrupt remapping enabled

Code:
root@proxmox:~# lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ed
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f7
01:00.0 Non-Volatile memory controller: INNOGRIT Corporation NVMe SSD Controller IG5236 (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
04:00.0 Network controller: Intel Corporation Wi-Fi 6 AX210/AX211/AX411 160MHz (rev 1a)
65:00.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step) [Alpine Ridge 2C 2016] (rev 02)
66:01.0 PCI bridge: Intel Corporation JHL6340 Thunderbolt 3 Bridge (C step) [Alpine Ridge 2C 2016] (rev 02)
67:00.0 PCI bridge: Intel Corporation Device 4fa1 (rev 01)
c5:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Phoenix3 (rev c4)
c5:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
c5:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h (Model 74h) CCP/PSP 3.0 Device
c5:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b9
c5:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15ba
c5:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)
c5:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
c6:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c6:00.1 Signal processing controller: Advanced Micro Devices, Inc. [AMD] AMD IPU Device
c7:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c7:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c0
c7:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c1
c7:00.5 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller
c7:00.6 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller

Note: Everything works fine when I connect the eGPU with Intel Arc GPU attached a Windows machine

Please let me know if you need any further information from my side. Any help to help in resolving the issue is much appreciated.
 
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